/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: vinayvasudevan1 https://cdn.slidesharecdn.com/profile-photo-vinayvasudevan1-48x48.jpg?cb=1631108672 I'm a experienced WFM enthusiast with a demonstrated history of working in Contact Center. An Emerging Blogger who loves to write articles on various areas in Workforce Management. Specialised in Forecasting, Planning, Scheduling & MIS and have a deep technical expertise in these areas. Skilled in RFP Design, Workforce Management, Workforce Analytics, Resource Management, Business Finance and Risk Management. I'm a certified Lean Six Sigma Green Belt with an aim to complete Black Belt soon. I have basic knowledge of R, Python, SQL and Tableau and i'm trying my best to improve continuously in the area of Business Analytics and Predictive Analytics. globalwfm.com