Personal Information
Organization / Workplace
Chennai Area, India India
Occupation
Specialist - Service Management
Industry
Technology / Software / Internet
About
Overall 10+ years of experience in the field of Information Technology with 8+ years into core IT operations of Infrastructure Management Services like Incident Management, IT Service Level Management (SLM), IT Service Readiness, 24/7 Network Monitoring, IT Service continuity Management (ITSCM), Information Security Management System (ISMS), ITIL Implementation, Network Center Operations involving Service Desk on HP-Service Manager (SM7), IT service provisioning and Remote Desktop Support, ensuring optimized IT service Management (ITSM) and Operational excellence
Specialties: Lotus Notes Domino 7 Administration Certified
ITIL Foundation V3 Certified
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