Consultant-Utilities at Infosys, Certified Oracle CC&B (Customer Care & Billing) Implementation Specialist
Industry
Logistics / Supply Chain
About
Currently I am part of Oracle's CC&B (Customer Care and Billing) implementations and have contributed to 4 CC&B projects in various roles. CC&B entails multiple aspect of utility-customer touch-points like Service Connection, Meter Reads, Rates and Billing. It also encompasses associated functions such as Payment Processing, Collections, Field Service and Meter Management. I have functional knowledge spanning all these CC&B modules.
I have experience/exposure on following Oracle Products:
Oracle Customer Care and Billing
Oracle Operational Device Management