responsible for cash collection operations in cooperation with AWS service users and management of their financial disputes across the globe, as well as acting as a coordinator for a group of junior analysts responsible for cash collection.
Manage day to day priorities of junior collection analysts.
Be involved and resolve high impact cash reconciliations and vendor escalations.
· Continually look at ways to improve the AWS User experience
· Earn the trust of users and internal customers thereby building long-lasting relationships to reinforce Amazon’s customer centricity.
· Work with the commercial side of the business to ensure we are serving our customers in the most effective ...