My professional focus is on digital strategy, service design and innovation, user experience and customer relationship/engagement approaches, and my academic background is in both business/marketing and technology.
I have worked for Capgemini, Generali Financial Group, Eunosia Internet Architects, Ericsson, Enterprise Digital Architects, Arthur D. Little. During my career I have switched from consultancy to industry and vice versa, managing both strategy and creative/design teams in the Web, Media, Telco, Banking/Finance industries and developing a sound knowledge of digital transformation activities, digital-driven product innovation, e-Commerce, digital marketing.
I am currently work...