Architect and Lead for various projects in Enterprise Monitoring Infrastructure, Intake process, Analysis, Design and implementation of Monitoring Tools.
• Lead in Creating Infrastructure design document and data center migration of BSM, Sitescope and OML monitoring Tools.
• Represent Team in Change, Release, Incident and Problem Management meetings.
• Responsible for submitting Change Requests to Change Advisory Board (CAB).
• Engaged in streamlining Event, Incident and Problem Management ITIL processes.
• Provide documentation of Infrastructure design of the project to Service Asset & Configuration Mgmt team. Lead in OMi deployment and configuration.
• Collaborating with Ap...