• ITSM and ITIL standards and procedures, basics of COBIT
• Vendor Management, Contract Management, Procurement: tenders, contracts, negotiations on the top management level
• Project Management experience - PMI PMBOK
• Business Continuity Planning and Disaster Recovery Planning
• Information Security experience and IS troubleshooting, implementation and integration of access control systems, implementation of bio-metric systems, Personal Data Protection
• Development and track technical and project documentation, IT procedures and policies, knowledge bases, knowledge management
• Presentation skills, preparing and providing trainings and presentations for various audience
• Programming l...