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United Arab Emirates United Arab Emirates

Business Support Manager

Finance / Banking / Insurance

An innovative and seasoned professional with 12 years of experience with leading global banks and Contact Centers in UAE & India. Currently working as an Operation Manager with one of the biggest banks of UAE, National Bank of Abu Dhabi, responsible for managing a team of 100 employees. Result oriented professional, recognized for taking on major initiatives, adapting to rapidly changing environments and resolving mission critical issues to ensure success. Consistently improve delivery times and service levels while reducing costs. Proven skills in providing strategic and tactical direction, aimed at achieving optimum resource utilization. .