Personal Information
Organization / Workplace
New Delhi Area, India India
Occupation
Analyst Application Management at The Royal Bank of Scotland Group
Industry
Technology / Software / Internet
Website
http://www.rbs.comAbout
• M.C.A (Master of Computer Application) with 10 years and 6 month of maintenance , production support, and Software Development Experience in Java/J2EE, Struts 1.0, Spring and Hibernate.
• Currently working for RBS Services Pvt Ltd, Gurgaon for Retail banking applications.
• Maintenance and support of Retail Banking Finance Applications as per defined SLA.
• Working on change request, incident and problem records.
• Work involves coding, unit testing and debugging.
• Managing recoveries for business critical applications and critical incidents as per the ITIL operating model.
• Root cause analysis for problem records and critical incidents for supported applications.
• Impact Analysis o...
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