Excellent experience in design and implementation IP telephony network using CUCM, UCCX, CME, CUE, CUPS according to Client requirements.
Expert in writing UCCX scripts as per requirements. Strong experience of Cisco Contact Center design and implementation for number of call centers and distributed call center environment.Strong experience in Unity Design and Implementation and Cisco Unified Presence..
Strong experience in implementing CUBE - Flow-through / Flow-around / Hybrid Model.
Currently certified as:
CCIE Collaboration & Security Written.
CNSS 4013 System Administrator CSCO11841324.
Certified Ethical Hacker ECC038302 .
CCSP. Cisco Certified ASA Specialist.
Cisco Certified Netwo...