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Technical (more than 10 years of corporate experience):

2,5 years in Contact Center and Complaint Management Systems
1,5 years in Sales and Campaign Automation 
1 year in Document Management Systems 
2,5 years in Telemedicine,Teleradiology and HMS
1,5 years in Videoconferencing Systems    
2 years in Logistics (sea freight tracking)

+ 4 years of managerial experience

Specialties: Software Project Management, Systems Analysis, TELCO CRM Systems, Contact Center Systems, Complaint Management, Sales and Marketing Automation , Cloud Services, Enterprise Systems' Integration

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