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A highly skilled Senior Operations Collections & Recoveries professional with over 20 years proven experience in the leadership, success & development of talented and successful teams in a customer-centric & risk-managed environment. Experience within Ireland, Northern Ireland and the UK.

Senior Operational Management success up to Head of Collections level with expertise & success across the customer-centric Collections & Recoveries arena whilst also being highly successful in a wide spectrum of disciplines including:

* Collections & Recoveries Strategy, Operations & Training
* Irish mortgage collections and recoveries
* Utility collections and recoveries
* Contact Centre
* Prince2 Pr...

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