Personal Information
Organization / Workplace
Greater Minneapolis-St. Paul Area United States
Occupation
User Experience Manager
Industry
Technology / Software / Internet
About
We live in the age of the customer, and top brands can win or lose based on customer experience alone. For brands that engage through digital channels, the quality and depth of the user experience is a key competitive advantage.
As a director of user and customer experience design, I energize and engage cross-functional teams with an emphasis on experience strategy, data and analytics, user-centered design, and collaboration. I thrive on working with smart, motivated people to generate breakthrough ideas that deliver measurable results in disrupted industries including healthcare, financial services and ecommerce retail.
Specialties: Leadership, building teams, user research, ethnograp...
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