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São Paulo Area, Brazil, SP Brazil

Inovação em Serviços e Processos at SCastejon Consulting

NGO / Public Service

INNOVATION, BUSINESS STRATEGY REVEW AND MANAGEMENT, CUSTOMER EXPERIENCE MANAGEMENT, SERVICE DESIGN, QUALITY MANAGEMENT AND CULTURAL TRANFORMATION. As Business Developer and Coach, my mission is support the best executives and entrepreneurs to perform one or more levels up. Customer Experience Management, Service Design and Operational Excellence are methods. Involving people is the way we materialize our vision of transformation. Customer Centered, Business and Process Management and Service Excellence evangelist. What we deliver: Business strategy development and review, business coaching, business process and organizational review, innovation program, performance acceleration, traini...