Specialties:
Certified ITIL-V3 Foundation
ISO 27001:2013 Lead Auditor
Conduct Audits against ISO 9001 , ISO 20001 , ISO 27001
Process Definition , Implementation & Monitoring
Thorough knowledge of Application Management and Service Management Processes
Sound knowledge in Quality Models / standards like ISO9001, ISO20001, ISO 27001, ITIL V3 ,CMMI V1.3, Lean Six Sigma approach etc.
Well equipped with the Microsoft Office knowledge (MS Project, MS Visio, MS Excel, MS Power Point) and Sharepoint platform to manage documents
Management Reporting & Analysis
Creation of Dashboard