Personal Information
Organization / Workplace
Singapore Singapore
Occupation
PMP, Togaf-9 Certified, 6Sigma GB, ITIL Foundation
Industry
Technology / Software / Internet
About
- Designed contact center Infrastructure that’s provide support for 96 government agencies with their dedicated skillsets and reporting requirements
- Managed 30+ customer sites including large centers with 5000+ endpoints
- Managed contact centre site with over 150,000 daily contacts
- Successfully completed 15+ projects with budgets up to 1.5Mil
- Designed architecture for 15+ contact centre and enterprise telephony setups
- Installed and upgrade 20+ contact centre and enterprise telephony setups
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