ÂResult oriented professional with over 20 years of qualitative experience in the Telecom Domain.
ÂAnalyst with a flair for adapting quickly to dynamic business environments. Adopting pragmatic approach in improvising on solutions and resolving complex business issues.
ÂAdroit at setting, tracking and achieving the targets for team productivity, customer outage, utilization and adopting Six Sigma methods and ITIL practice on requirement basis.
ÂAdept at Conceptualizing the Service Assurance models (Tier-I, Tier –II and Tier –III) for Global clients.
ÂKnowledge on TMN standard, eTOM Model Mapping & Business Process Transformation
ÂPossess technical knowledge in conceptualizi