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Stockholm, Sweden Sweden

Head of Customer Value Management and Online transformation at TeliaSonera, Group Commercial

Writing / Publishing

- 18 years experience of enabling large companies succeed in increasing profitability and gaining competitive edge by attracting, developing and retaining profitable and loyal customers (B2C) - Part of management teams with P&L and staff responsibility - Experienced leader of business change, e.g. leading digital business and sales transformation with changes in business models, offerings, online/digital sales, IT-systems and processes - Implemented customer centric sales and CRM strategies from an organisational line perspective, as well as from the supplier and consulting side - Management consulting and operational line experience for clients in multiple industries - Project manager wi...