From listening to social chatter to tracking social media traffic to your website, here are 10 Social Media Must Do's for every organization, big or small.
3. Track & respond to complaints, queries
and feedback promptly.
Be available 24x7 across all channels:
Email, Phone, or Web Chat
Everybody in your marketing team should
provide customer support.
Recommended Tools:
Zendesk.com | FreshDesk.com