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1010steps
TO START A
@epramono @epramono
SUCCESSFULSUCCESSFUL
ONLINE BUSINESS
1 KNOW WHAT MAKES
A BUSINESS SUCCESSFUL
 You save your customers time
 You save your customers money
 You allow your customer to make
more money
3 CHARACTERISTICS OF
A SUCCESSFUL BUSINESS
2 FIND YOUR INTENDED
AUDIENCE
You dont 鍖nd customers for your
products. You 鍖nd products for
your customers.
- Seth Godin
3
CHOOSE AND
ON ONE INDUSTRY WHERE
YOU EXCEL MOST
FOCUS
Self-aware. Stay in your lane.
Bet on your strengths, and ignore
your weaknesses.
- Gary Vaynerchuk
 Software-as-a-Service (SaaS)
 General Purpose Websites/Blogs
 Social Websites (Forum, Q&A)
 Online Shopping
 Internet TV
 Mobile Apps
 Portal/News Websites
7 MOST SUCCESSFUL
ONLINE BUSINESSES
People think focus means saying yes to the
thing you've got to focus on. But that's not
what it means at all. It means saying no to the
hundred other good ideas that there are. You
have to pick carefully.
- Steve Jobs
4 MAKE SOMETHING THE AUDIENCE
IN YOUR INDUSTRY WANT
Without money moving from one
person to another, there is no
business. A successful business
requires a paying customer.
 Advertising
 Premium Membership
 Public Donation
 E-commerce
 SaaS
 Transaction Fees
 Physical/Virtual Products
7 ONLINE
REVENUE MODELS
Life is too short to build
something nobody wants.
- Ash Maurya
PROBLEM/SOLUTION FIT
MILESTONE 1
What you need to know to succeed in a
startup is not expertise in startups, what
you need is expertise in your own users.
- Paul Graham
TOOLS: EMPATHY MAP
 Not enough customer interviews
 Customer problem/need/pain is not
validated
 The pain is ranked too low in the
customers perspective
TOP 3 MISTAKES
TOOLS: CARD SORTING
The art of being a great entrepreneur
is 鍖nding the right balance between
vision and reality.
- Giff Constable
5
ACHIEVE YOUR
MINIMUM VIABLE
AUDIENCE
Our goal is to 鍖nd a homogenous group of
target end-users/customers who experience
a similar problem, and who would pay
similar amounts of money for the solution.
 Start with one early adopter
 Talk individually to each early adopter
 Learn from them
 Dont build your business based on assumptions
FINDING YOUR AUDIENCE
CONCEPT: EVANGELISTS
CONCEPT: CROSSING THE CHASM
6
CREATE YOUR
MINIMUM VIABLE
PRODUCT
TOOLS: VALUE PROPOSITION CANVAS
CONCEPT: MINIMUM VIABLE PRODUCT
When Sergey and I founded Google, we
hoped, but did not expect, it would reach its
current size and in鍖uence. Our intense and
enduring interest was to objectively help
people 鍖nd information ef鍖ciently.
- Larry Page
GOOGLE: 1996
Weve had three big ideas at Amazon that
weve stuck with for 18 years, and theyre
the reason were successful: Put the
customer 鍖rst. Invent. And be patient.
- Jeff Bezos
AMAZON: 1999
Im here to build something for the
long-term. Anything else is a
distraction.
- Mark Zuckerberg
FACEBOOK: 2004
7 BUILD, MEASURE, LEARN,
EVOLVE, ITERATE
CONCEPT: LEAN STARTUP
By testing, each failed hypothesis leads to a new pivot,
where we change just one element of the business
plan (customer segment, feature set, or positioning) --
but don't abandon everything we've learned.
- Eric Ries
As you start building the
product, dont assume that you
know all the answers. Listen to
the community and adapt.
- Chad Hurley
YOUTUBE: 2005
MILESTONE 2
PRODUCT/MARKET FIT
A startup is a human institution designed to create
a new product or service under conditions of
extreme uncertainty.
A lean startup is a startup that continuously work
to eliminate any uncertainty.
8 CREATE YOUR
BUSINESS MODEL
No business plan survives the 鍖rst
contact with customers.
- Steve Blank
TOOLS: BUSINESS MODEL CANVAS
CONCEPT:
BUSINESS MODEL FIRST,
BUSINESS PLAN LATER
9
ACHIEVE YOUR
MINIMUM VIABLE
INCOME
 Calculate and reduce your operating expenses to
bare minimum
 Be creative and make adjustments
 Win people in your network  one at a time
 Always ask for referrals
 Explore possibilities for other revenue models
ACHIEVING NET OPERATING PROFIT
MILESTONE 3
BUSINESS MODEL FIT
FOCUS ON SPEED, GROWTH,
AND SCALE10
 Stay pro鍖table
 Ensure repeatability
 Aim for scalability
3 GOALS IN BUSINESS
63% of small business owners feel
overwhelmed with the number of
technologies available to run their business.
10 Steps to Start A Successful Online Business
1010steps
TO START A
@epramono @epramono
SUCCESSFULSUCCESSFUL
ONLINE BUSINESS

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10 Steps to Start A Successful Online Business