This document summarizes a Puget Sound Starts Here outreach campaign in Seattle. Key aspects included distributing over 30,000 coasters with the PSSH message to local bars and restaurants, producing 105 t-shirts, and hosting a kick-off event with 350 attendees. Advertising occurred through various online media. The campaign was funded through a grant and partnerships with local businesses. It helped spread awareness of stormwater pollution prevention messaging to over 10,000 unique views online and through spin-off campaigns in other counties.
4. Storming
$980,000 Stormwater Grant
Focus on awareness building and behavior change
g g
BMP Development
Brand, Ad Campaign, and Website
Social marketing, capacity building
Effectiveness measuring
5. Norming
Capacity building training (60+ jurisdictions)
Applied Social Marketing
ECO Nets
SOGs
GROSS Grant
8. Collaboration
C ll b ti
Bulk orders for PSSH drain markers
34,000+ PSSH markers
$1.25 ea (vs $2.70 for 2,000)
22 jurisdictions
j i di ti
Bulk orders for Drain Ranger Badges
We Scoop stickers next?
9. TV ads Spring 2011
$164,223
Broadcast TV
KCPQ TV-83, KCTS TV-60, KING TV-99, KIRO TV-122, KOMO TV-69,
KONG TV-56, KZJO TV-25
Cable TV
Arts & Entertainment Network-127, American Movie Channel-116,
Animal Planet-12, Discovery-91, Do It Yourself-7, Food-98,
, y , , ,
Home & Garden TV-105, Lifetime-109, Oprah Winfrey Network-9,
Oxygen-10, The Learning Channel-102, TNT-94, The Weather
Channel-10, Versus-8
www.youtube.com/watch?v=YqP9mFoqygM&feature=related
10. Radio d Spring
R di ads - S i 2011
$25,236
PSSH Sponsored Metro Traffic Reports
KCIS AM-10, KCMS FM-12, KGNW AM-18, KING FM-7, KIRO FM-52,
, , , , ,
KIXI AM-18, KJAQ FM-33, KKNW AM-2, KKOL AM-8, KKWF FM-4,
KLFE AM-15, KMPS FM-35, KOMO AM-70, KOMO FM-42,
KPLU FM-10, KPLZ FM-2, KPTK AM-40, KQMV FM-4, KRWM FM-7,
KTTH AM-49, KUOW FM-1, KVI AM-6, KZOK FM-42, KJR AM-60CPQ
TV-83, KCTS TV-60, KING TV-99, KIRO TV-122, KOMO TV-69,
KONG TV-56, KZJO TV-25
11. Social Media its not a fad
Newspaper
all Americans: 30% read paper frequently
under 40: 15% read paper frequently (Mar 2009)
Social Media
65% of adults use social network sites
43% use Facebook, Twitter, YouTube frequently (Aug 2011)
12. Social Media its not a fad
PSSH on Facebook by Rae McNally, Puget Sound Partnership
1,124 fans
PSSH on Twitter by Rae McNally, Puget Sound Partnership
1,228 followers
13. Social Media its not a fad
it s
YouTube
71% of online adults use YouTube or Vimeo
YouTube
Dog Doogity
g g y
112,000+ views
$27,000 ($333 per jurisdiction)
earned (free) media:
( )
KOMO 4, KING 5, KCPQ 13,
KIRO 97.3 FM, KISW 99.9 FM,
Seattle PI, local weeklies,
local blogs
watchDogDoogityatwww.ScoopPoop.org
14. PSSH at the local level
$102,870
$102 870
(shares varied depending on number of permittees &population. The smallest project was $11,700, the largest was $17,500)
7 Stormwater Outreach Groups
mini-grants to disseminate PSSH at the community level
21. Pierce SOG
Pi
Online ads to support April is PSSH Month
Buttheonlineadsarethemiddleofthestory
But the online ads are the middle of the story
BillMalatinsky,SeattlePublicUtilities,willtellusthestory
fromthebeginning
25. Funding?
Dramatic reenactment by clip art silhouettes of me asking my boss for E&O
money to fund beverage coasters during a recession...
26. ECOnet to the Rescue!
Education,Communications,and
OutreachNetworks Next 際際滷
ld
ECONet(Education,CommunicationandOutreach
Network)isaSoundwidenetworkofprofessionals
workingtohelpsavePugetSound.Itdrawsonthe
combinedexperience,skillsandcommunitylevel
knowledgeoflocalorganizationsandindividualswhile
linkingtoandbenefitingfromregionalresourcesanda
comprehensivevisionforrestoringPugetSound.There
aretwelvelocalECONetworksacrossthetwelve
countiesofPugetSound.EachLocalECONethasa
g g
designatedcoordinatorandmeetingsareheldatleast
quarterly.
And by ECOnet I mean the Puget Sound Partnership.
27. Sorry about the blurry image. Although, actually, when was the last time
you saw the eye doctor? All Im saying is consider it.
28. ECOnet Mini-Grant 2010
Funding Structure
$
e&o$ $ $
$
$
$
$$ $
$$ $
A pot of big faceless general money becomes tiny, targeted, locally-
informed, locally-driven action-ideas instantaneously.
29. With Funding on the Horizon
Idea Evolves into Campaign
Key Partnerships Key Components
1. Coasters
2. Distribution
3. T-Shirts
4. Advertisement
5. Event & Outreach
Sometimes you eat the bar, and sometimes the bar eats you...
38. Me giving a rousing, enthusiastic speech while simultaneously lamenting
the fact that I would be both on the clock and at a brewery for the rest of
the evening. Total bummer.
39. Creamy Chipotle soup, meets bald man with a beard, meets giant coaster
in background, meets Puget Sound affinity.
41. Brother and sister (really) literally updating their location on social media
site foursquare during the event
42. By the Numbers
30 000 Coasters di ib d to approximately 50 b
30,000 C distributed i l bars, restaurants, cafes i S
f in Seattle
l
105 of 110 t-shirts distributed
350 Attendees at Coaster Kick-Off
50 Unique Views of Outreach Table at Coaster Kick-Off
10 000 unique views of C
10,000 i i f Coaster C
Costumes and 500 event i i i
d invitations given at
i
Greenwood Seafair Parade
Lead-up Kickoff Event article or advertisement on Phinneywood.com, Parkways (Seattle
Parks), Eventful.com, Seattle PostGlobe, At Your Service (SPU), Highland Park Outlander,
Broadview N i hb h d N
B d i Neighborhood News, N k d Ci W b i & F
Naked City Website Facebook & T i
b k Twitter, C k k P k
Carkeek Park
Homepage & Newsletter, and more
Spinoff Campaigns now in Kitsap, Pierce, and Whatcom/Skagit Counties
Almost finished.
43. By the Locales
Georgetown
Wallingford:
Ballard: Calamity Janes
SmashWineBar
Smash Wine Bar
Bad Alberts Jules Maes
Tutta Bella
The Loft Smarty Pants
BlueStar
Thaiku Hudson
Lock and Keel 9 lb. Hammer
ThorntonCreekWatershed:
Kings Hardware
JacksonParkRestaurant
Hatties Hat Madison Valley
CarolineTavern
Old Town Ale House The Attic
CoopersAleHouse
Old Peculiar
Romios Pizza
Bastille Caf辿 & Bar Capitol Hill
RamBrewery(Northgate)
Honey Hole
MapleLeafGrill
Greenwood:
RooseveltAleHouse
Naked City Brewery & Taphouse White Center
JewelBox
Pillagers Pub
g Triangle Pub
g
ThaiFusionBistro
Thai Fusion Bistro
Bleachers
ReservoirBar&Grill
Pig N Whistle West Seattle
ScorecardBar&Grill
Pipers Creek Pub Skylark
WedgewoodAleHouse
74th Street Ale House West Five Restaurant
FiddlersInn
Prost! Poggie Tavern
Beverage Place Pub
Endolyne J
E d l Joes
Finished.
45. 1 2
April is Month!
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
3 4 5 6 7 8 10:30 AM 9
9 AM Silver Creek Co post g a d
Composting and
Volunteer Worm bins Class
Restoration
1 PM Tahoma Salt
6 PM Rain barrel 6:30 PM Natural Yard
Marsh Volunteer
Workshop Care Class
Restoration
10 11 12 13 14 15 9 AM Parks 16
Appreciation Day
6 PM Soil Prep,
3 PM Puget Sound
Planting Seedlings
Starts Here Month 9 AM First Creek
Class
Proclamation at Volunteer
Pierce County 6:30 PM Natural Yard Restoration
Council Care Class Earth Day at PDZA
17 18 19 20 21 22 23
10:30 AM Residential
Earth Day at Point 7:05 PM Puget 10AM Earth Day at Rain Garden Class
Defiance Zoo & Sound Starts Here Jerisich Dock
Aquarium Night at the Tacoma 12 PM Yowkwala
6:30 PM Natural Yard 6:30 PM Natural Yard
Rainiers Beach Volunteer
Care Class Care Class
Earth Day Restoration
24 25 26 27 28 29 30
9 AM Puyallup River
24th - 30th Coasters and coffee sleeves at local businesses Volunteer Clean-up
8 AM Water4Life
Childrens Water
6:30 PM Natural Yard
Festival 10:30 AM Natural
Care Class
Lawn Care Class
Arbor Day
Visit www.pugetsoundstartshere.org for more events throughout the year!
52. Organizations participating:
City of
Edgewood
Mt.RainierNationalPark
PuyallupRiverWatershed
Council
CloverChambers
WatershedCouncil
KGIWatershedCouncil
PointDefianceZoo
SelfReliantGraham
53. The next chapter in the
coaster story comes from
the Kitsap Environmental
Education P g
Ed ti Programs.
54. Chapter 4 in the Coaster Story:
Whatcom/Skagit SOG
coaster design
56. We conducted a phone survey:
Approx. 1200 residents in 9 Puget Sound Area Counties
1 in 4 (26%) of respondents had seen or heard the phrase
Puget Sound Starts Here
2 in 3 (66%) of those who had heard it correctly interpreted its
meaning
Most learned of it from the TV ads
Added together, local actions had about the same exposure
rate as the TV ads
USA Today has come out with a new survey - apparently, three out of every
four people make up 75% of th population."
f l k f the l ti "
- David Letterman
57. According to marketing experts, a 26%
recall rate f a t
ll t for two year old b d i
ld brand is
very strong.
Some people dream of success... while others wake up and work hard at it.
p p f p
--Unknown
58. Was the Campaign Effective?
p g
We got the message out beyond the Choir.
W primed th pump f l
We i d the for local, on-the-ground programs
l th d
aimed at protecting the environment.
Try not to become a man of success, but rather try to become a man of value.
--Albert Einstein
59. Context: What we knew
About 10 15% of the population are True Greens the
p p
Choir
More people will pay attention if we make the topic relevant
to them
People need to see things more than once--the same message
numerous times results i greater recall
i l in ll
The beginning is the most important part of the work.
--Platos Republic
60. What we wanted: increase awareness
and relevance
E
Extend the our market reachreach receptive people that are
d h k h h i l h
not necessarily aware
M k the i
Make h issue relevant--the first step i promoting activities
l h fi in i i ii
that will protect the environment
C
Create a common b d h can b used b numerous cities,
brand--that be d by ii
counties, non-profits, etc.
People receive somewhere between 300 and 3000 advertised messages a day.
p g y
--Stuart Elway, the STORM survey/evaluation consultant
61. The message got through
Those that recall the message were 20% more likely to rate
stormwater pollution from neighborhoods and roadways as
Significant
Significant
Willingness to change behaviors was most strongly correlated
to the belief that local waterways had some pollution
Willingness to change behavior went up with exposer to the
campaign
Half of those who saw the campaign understood what it was
asking them to do
We don't inherit the earth from our ancestors,
we b
borrow it f
from our children.
hild
--Native American Proverb
62. The Take-away:
1 in 4 residents around Puget Sound saw the campaign26% is
STRONG!
The campaign extended our marketreaching the light
greenswe got beyond the choir.
Keep the regional awareness effort going
AND use campaign to support local programs that promote
environmentally-sound behavior
Message regionally, act locally.
--STORM Members