2011 NASA Open Source Summit - Pascal Finette
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1. Mozilla started in 1998 within Netscape and has grown to include approximately 350 paid staff working in 20 countries, with 40% of code contributed by volunteers and over 400 million users. 2. Mozilla promotes open source values like distributed decision-making, with module owners making most decisions and many decision-makers outside the official organization, communicating through various channels. 3. Key lessons from Mozilla include focusing on superior products, pushing decision-making outwards, making communication and contribution easy, and treating community members as citizens rather than consumers.
2011 NASA Open Source Summit - Pascal Finette
- 1. Lessons from Mozilla NASA Open Source Summit March 30th, Ames Research Center
- 2. Seven Insights Two Problems & Some Thoughts
- 3. Hello.
- 4. Caution: Your results may vary
- 5. Some Context
- 6. Mozilla is
- 7. FOX News thinks differently
- 8. Promote Choice and Innovation on the Internet
- 9. Seriously.
- 10. Thats it.
- 11. The Web is too important!
- 12. Mozilla project started in 1998 within Netscape Mozilla Foundation started in 2003 approximately 350 paid staff in 20 countries 40% of code contributed by volunteers Testing community of 60,000+ More than 400 million users Global browser market share ~30% Factoids
- 13. Open Source
- 14. Wishful thinking
- 15. Reality
- 17. Seven Insights
- 18. 1234 567
- 19. Superior Products Matter
- 23. Without excellent experience & utility, the rest is meaningless
- 24. 1234 567
- 25. Push (most) Decision Making to the Edges
- 26. Build Dee Hocks Chaords
- 27. 1. Distributed Decision-Making 2. Nodal Authority 3. Ways to Route Around
- 28. 1. high agreement on core values 2. decision-making rests with module owners 3. groups have distinct ways of working 4. many decision-makers outside the official org 5. communication is central Mozilla is a Chaord
- 29. 1234 567
- 30. Communication will happen in every possible way * so make sure its reusable
- 31. People will communicate in every useful way possible
- 32. Wikis
- 34. Twitter
- 35. Our main channels: Bugzilla, IRC & newsgroups
- 36. More: Video, Audio, Chat (and Robots)
- 38. 1234 567
- 39. Make it easy for your Community to do the Important Things
- 41. Firefox ships in 80 languages; 79 of them localized by volunteers Making it easy is a huge priority
- 42. Our focus now (increasingly) is on making it easier to help others do more
- 43. 1234 567
- 45. Surprise is the ETISOPPO of Engagement
- 47. Grow the Circle of Participation
- 48. 1234 567
- 49. Communities are not Markets: Members are Citizens
- 50. Citizens are more than consumers, are more than bystanders, are more than stakeholders
- 51. THEY ARE US WE ARE THEM THEY ARE US WE ARE THEM THEY ARE US WE ARE THEM THEY ARE US WE ARE THEM THEY ARE US WE ARE THEM THEY ARE US WE ARE THEM THEY ARE US WE ARE THEM THEY ARE US WE ARE THEM THEY ARE US WE ARE THEM THEY ARE US WE ARE THEM THEY ARE US WE ARE THEM THEY ARE US WE ARE THEM THEY ARE US WE ARE THEM THEY ARE US WE ARE THEM THEY ARE US WE ARE THEM THEY ARE US WE ARE THEM THEY ARE US WE ARE THEM THEY ARE US WE ARE THEM THEY ARE US WE ARE THEM THEY ARE US WE ARE THEM THEY ARE US WE ARE THEM THEY ARE US WE ARE THEM THEY ARE US WE ARE THEM THEY ARE US WE ARE THEM THEY ARE US WE ARE THEM THEY ARE US WE ARE THEM THEY ARE US WE ARE THEM THEY ARE US WE ARE THEM THEY ARE US WE ARE THEM THEY ARE US WE ARE THEM
- 52. The best citizens challenge the status quo, propose improvements and make the conversation richer
- 53. They dont just make products better. They make them what they are.
- 54. 1234 567
- 55. The key is the art of figuring out whether & how to apply each of these ideas
- 56. 1. Superior Products Matter 2. Push (most) decision-making to the edges 3. Communication will happen - make it reusable 4. Make it easy to do the important things 5. Surprise is overrated 6. Communities are not Markets 7. Figure out whether & how to apply these ideas
- 57. Two Problems
- 58. noisy Engaged citizens are #1
- 59. Fitts says bigger The URL bar should buttons are better. be removed. Whats with the dirty house? There should be My mom doesnt a preference setting. Nobody uses the Add support for understand tabs. Go button. BitTorrent. OpenID is the future! Everyone uses tags, Thats great! not bookmarks. I love tabs! The pro鍖le manager should be redesigned. Add support for Ogg Vorbis. Thats awful Closebuttons are better at the end of the tabstrip.
- 60. Demanding
- 61. Contradictory
- 62. They help products, technology & organizations make hard decisions in the right way.
- 63. NO There are maps #2
- 64. 粥界岳顎温鉛鉛霞 there are maps. They just arent yours.
- 65. Dragons
- 66. Key is to define what you care about, how to measure it and how to communicate a litmus tests.
- 68. build Community alongside your tool-chain
- 69. Planning Project Mgmt Dev & Build wiki.mozilla.org bugzilla.mozilla.org Tinderbox , etc QA Crash Stats Automation quality.mozilla.org crash-stats.mozilla.org Nightly / Testing Feedback input.mozilla.org
- 70. matter Tools
- 72. 10x