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Choosing the Right
Solution for Your
Organization
9 Tips from Leading CIOs
Everyone stay calm
 Local outages affecting a
remote offices network?
 Tornadoes in the Midwest
taking out the companys data
warehouse?
 Sales teams demanding
greater mobility with 24/7
access?
 General counsel demanding
fewer distracted delivery and
service drivers?
9 QUESTIONS TO ASK WHEN EVALUATING NEW VENDORS
1. Where does it fit?
Determine if the product or offering will fit into your long-term vision for the
company, or if a disposable, short-term gap filler may be a better option.
2. Do you provide proactive insight?
Company growth, improved customer service or savings for the bottom line 
decision makers need to know how a solution will help, not hinder, operations.
3. Can you deliver on promises?
Purchasing one solution over another is a huge financial investment of money and
time. Determine if the relationship is mutually beneficial for all parties involved.
4. Do you understand our company?
No one likes to be rushed or sold a bill of goods. Qualified buyers rank new vendors
higher when they take the time to understand overall operational function of their
customer  instead of just aiming to meet monthly quotas.
5. Can we take it for a test drive?
Vendors that allow complimentary product demonstrations will always have the
upper hand.
6. Who else is using your solution?
Businesses do business together because of people. CIOs want to know if the
vendor partner will be in the proverbial fox hole with them during a storm.
7. With whom would I work directly?
No puffery permitted here. Maintain the right to approve and reject alternate
staff if a change is required. A consistent team makes for smoother projects.
8. Will I need an additional license(s)?
CIOs say the tool or service must be easily bundled to meet specific needs without
requiring extraneous features or functions that dont fit the existing business model.
9. How much?
Cost is always important. Though company policy may prevent vendors from naming a
specific price right out of the gate, buyers are more inclined to dance the negotiation
tango when presented with at least a range or scale to gauge purchasing possibility.

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  • 1. Choosing the Right Solution for Your Organization 9 Tips from Leading CIOs
  • 2. Everyone stay calm Local outages affecting a remote offices network? Tornadoes in the Midwest taking out the companys data warehouse? Sales teams demanding greater mobility with 24/7 access? General counsel demanding fewer distracted delivery and service drivers?
  • 3. 9 QUESTIONS TO ASK WHEN EVALUATING NEW VENDORS 1. Where does it fit? Determine if the product or offering will fit into your long-term vision for the company, or if a disposable, short-term gap filler may be a better option. 2. Do you provide proactive insight? Company growth, improved customer service or savings for the bottom line decision makers need to know how a solution will help, not hinder, operations. 3. Can you deliver on promises? Purchasing one solution over another is a huge financial investment of money and time. Determine if the relationship is mutually beneficial for all parties involved. 4. Do you understand our company? No one likes to be rushed or sold a bill of goods. Qualified buyers rank new vendors higher when they take the time to understand overall operational function of their customer instead of just aiming to meet monthly quotas.
  • 4. 5. Can we take it for a test drive? Vendors that allow complimentary product demonstrations will always have the upper hand. 6. Who else is using your solution? Businesses do business together because of people. CIOs want to know if the vendor partner will be in the proverbial fox hole with them during a storm. 7. With whom would I work directly? No puffery permitted here. Maintain the right to approve and reject alternate staff if a change is required. A consistent team makes for smoother projects. 8. Will I need an additional license(s)? CIOs say the tool or service must be easily bundled to meet specific needs without requiring extraneous features or functions that dont fit the existing business model. 9. How much? Cost is always important. Though company policy may prevent vendors from naming a specific price right out of the gate, buyers are more inclined to dance the negotiation tango when presented with at least a range or scale to gauge purchasing possibility.