- Pamela Donison, discussing web-based mediation. You've probably already heard of (and maybe used) Skype and GoToMeeting. As society becomes more acclimated to using web-based applications and videoconferencing in our everyday lives, Mediators have to keep up! Find out why and how you can take your services to the web.
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Online Intensive Workshop
1. 10/8/2013
Moving Mediation
to the Cloud
Look Better, Act Better, Optimize!
Presented by Pamela Donison
www.we-mediate.com
Introduction
? Who are you?
? What do you already know?
? What I¡¯m going to share today ~
?
Why you might care
?
Look better
?
Act better
?
Optimize your technology
?
Introduce WeMediate
Why You Might Care About
Distance Mediation
? It¡¯s already here
? Environmentally friendly and green
? Accessible for people with disabilities
? Efficient for clients
? Reduce overhead
? Create a more flexible practice for clients and you
? Use technology to its highest potential
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Preparation
? Follow your own mediation protocol
? Assess for DV
? Share documents in advance
? Create an agenda
? Connect and build rapport
Look Better, Act Better, Optimize
Look Better
Appearances matter.
But we¡¯re not all
supermodels.
Three areas of focus
? Background
? Lighting
? Body Language
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Act Better
Act Better: Camera Angle
Test your camera
angle BEFORE the
videoconference,
not during.
Act Better: Camera Angle
Make sure you are centered, side to side.
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Act Better: Camera Angle
Make sure you are
centered, top to bottom.
Act Better: Camera Angle
Make sure you are close to the camera, but not TOO close.
Act Better: Camera Angle
Make sure you are far enough from the camera, but not TOO far.
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Act Better: Camera Angle
Act Better: Body Language
Leaning forward can make it appear that you are interested.
Act Better: Body Language
Or creepy.
Photo of slouching
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Act Better: Body Language
Or kinda weird.
Act Better: Body Language
Make eye contact ¡ with the camera!
Act Better: Body Language
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Act Better: Body Language
? Turn off the reflected view ~
especially important for
narcissists!
? Address parties by name
? Keep your feet planted and
upright posture
? Critique and correct habitual
things, like repetitive gestures,
the ¡°ums¡± and ¡°likes¡±
Optimize
Distance mediation can help you
optimize your practice, but don¡¯t
adopt just for the sake of being a
bleeding edge rocket scientist.
Optimize: Adopt a Protocol
Email
Phone
Videoconferencing
Document Sharing
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Optimize: Adopt a Protocol
How will you use email?
Optimize: Adopt a Protocol
How will you use phone
conferences?
Optimize: Adopt a Protocol
How will you use
videoconferencing?
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Optimize: Adopt a Protocol
How will you use document
sharing?
Optimize: Spread the Word
Promote your
distance mediation
services yourself, or
join WeMediate, and
let us promote you as
one of our Providers
of web-based
mediation.
What the Future Holds
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