際際滷

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Airline
 Duty of Care
Customer Operations
Duty of Care service overview
   Used by operations and customer service teams to
    proactively;
       manage targeted passenger communications, particularly
        during times of disruption.
       share consistent information with staff and passengers.
       post-event customer and regulatory review.

   Uses the concept of Campaigns, Linked Messages and
    Dialogues
Campaign summary
Creating a new campaign
Linked messages
Add a new linked message
Filter the passengers
Filter for date, flight, route, time
Multi-day filter
Summary, approval, send

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Airline duty of care