The document provides information and advice for traveling abroad, including:
- Tools for travel planning like mobile apps and websites providing travel data, photos of parked cars at airports, and luggage restrictions.
- Understanding culture and avoiding culture shock, such as being aware of different greetings, communication styles, views of time, gestures, and taboos across cultures.
- Dimensions of cultural differences like use of time, rules, communication, problem solving, and personal space.
- A cultural quiz to test knowledge.
2. Travel know-how Travel planning tools for mobile phones www.worldmate.com iphone travel apps Skype, Tripit, Babelingo, SodaSnap Travel data - holidays, electric, currency, time-zones, country calling codes, weather http://www.expatknowhow.com/menus/main.asp?PN=Country When parking at the airport take a photo of your car! Iris Recognition Immigration system (IRIS) www.iris.gov.uk Luggage and liquid restrictions. Travel adaptors one size fits all! Handbag security table/bag hook. Overcoming jet lag melatonin/timed light exposure/software Packing know-how? www.gotiny.co.uk
3. Culture know-how What Is Culture? The customs, beliefs, art and all other products of human thought made by a particular group of people at a particular time. What is Culture Shock? Disorientation felt by a person subjected to unfamiliar way of life. Unless you know the rules of other cultures you could make serious errors of judgment resulting in insulting your host or even starting an International crisis! Here are a few general cultural differences to be considered: Greetings Communication style Personal space Eye contact Views of time Gestures Taboos Do you have Cultural Intelligence?
4. Cultural know-how CULTURAL KNOWLEDGE Basic information油 CULTURAL EXPECTATIONS Community values and attitudes CULTURAL BEHAVIOUR How their values and attitudes translate into behaviour CULTURAL STYLE Your own style compared with the culture you are dealing with. CULTURAL ADAPTATION What do you need to do to adapt? What do they need to do to adapt to you?
5. Cultural dimensions Time spans Use of time Fate Rules Power Responsibility Group membership Tasks Communication Conflict Problem solving Space
8. Cultural Quiz Where do Chinese gooseberries come from? What animals hair is in a camel brush? What animal are the Canary Islands named after? If a negotiation in India gets heated because of different objectives, avoid eye contact as it could be seen as aggressive and disrespectful? Oral commitments can represent legally binding contracts in Germany? Negotiators in Israel often use silence as a pressure tactic to obtain further concessions? In the Netherlands a person sucking their thumb is signalling that they do not believe you? Contracts in Saudi Arabia are expected to include lots of detail and therefore take a long time to create and agree on? Negotiations in China are best conducted on a one-on-one basis since people generally prefer getting to know you well? When presenting in Spain, expect peoples attention to span for only about 20 -30 minutes
Good Morning. Im Claire Snowdon and my company is Expat Know How Thank you for coming. In the next 遜 hour Im hoping to share some travel tips, tools and know-how to help you prepare for your next trip abroad whether it be for personal or business travel. Please feel free to ask questions and note that I have prepared a pack for everyone (describe) but if you require a copy of the power point send me an email request and I would be happy to send to you. Request for everyones business cards to be put into the basket for a prize draw. Firstly how many of you travel overseas for business (show hands) and how many for personal/holiday (show hands) So I thought that I would start by sharing some of the travel know-how that I have acquired from my travel experiences over 30 years (20 of them for business)
Firstly some travel planning tools and mobile phone applications (included in the pack) Worldmate Itinerary/flight/currency/world clock/weather/flight status etc. Or you can bookmark or save as a favourite the Country know-how section on my website. Airport parking trick IRIS recognition fast immigration channel automated system Heathrow terminal 1: to the left of the passport control. Heathrow terminal 2: Closed until further notice. Heathrow terminal 3: to the left of passport control. Heathrow terminal 4: at the centre of passport control. Heathrow terminal 5: in the centre of passport control. Manchester terminal 1: to the left of passport control. Manchester terminal 2: to the right of passport control. Gatwick North: to the left of passport control. Gatwick South: to the left of passport control. Luggage/liquid restrictions (inside pack) show plastic bags and digital luggage scales. Travel adaptors one only.USB port and all combinations (cannot change voltage). Handbag security in some Asian countries (prize draw) Overcoming jet lag book by Dr Charles Ehret.3 step program Preflight, Inflight, Postflight. Melatonin Natural night cap. Software - Travelers would simply enter the details of their flight into the program to receive specific instructions on the basics, such as when to sleep, when to go outside and spend time in the daylight, or how to take supplements believed to help curb jet lag, such as melatonin. Packing know-how share ideas on the flip chart. Show suitcase ideas.
So when we travel abroad we encounter that people do things differently, different language, different foods.Different Culture. When we go to live abroad one of the early phases that we encounter can be culture-shock, so what types of thigs can create culture-shock, examples. In the field of Intercultural or cross-cultural Study there are different culture stages identified that people need to go through/be aware of -
These cultural difference that we encounter can also be identified and measured (cultural profiling) One of the tools that I use maps an individual or group against 12 dimensions. Example to do showing UK and China (not stereotype) Show personal example and then get everyone to do their own. Explain that I use the same online application individual answers approx 25 questions and the profile is shown on a wheel..
Explain each pie piece has an example and possible solution to overcome potential issue created. Also do DISC profiling behavioural styles.
Online tool also has a section of over 60 countries data So I have hopefully given you a brief flavour of the type of training and online applications that I use and I thought we could end the session with a cultural quiz to test your individual knowledge..