Benchmarking Biomedical
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The document discusses the importance and methodology of benchmarking in biomedical engineering to assess departmental performance and identify areas for improvement. It emphasizes the use of the Service Value Ratio (SVR) as a key metric for evaluating equipment maintenance costs against their purchase costs, demonstrating that effective benchmarking can lead to better operational efficiency. Challenges such as the variability in metrics and data availability are also highlighted, along with the suggestion to develop additional metrics for measuring customer satisfaction.
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