Business Communication
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The document discusses various aspects of communication including: 1) Communication is defined as the exchange of facts, ideas, opinions or emotions between two or more people. 2) Reasons for communication include getting or giving information, getting things done, sharing feelings, criticizing, and complimenting. 3) Communication methods include verbal methods like speech, interviews, and written methods like letters and memos, as well as non-verbal methods like graphics, symbols, and charts.
Business Communication
- 1. Communication is a process of exchanging facts, ideas, openion or emotions by two or more persons jfrhira@gmail.com
- 2. Why do we Communicate? To get an info To give and info To get something done To share feelings To criticize To compliment jfrhira@gmail.com
- 3. Few Communication specific to business To Negotiate To promote products To rise climes To train employees To Interviewing To guide To prepare reports jfrhira@gmail.com
- 5. Communication Methods 1.Verbal Communication Oral: Speech Interview Face to face talks, etc Written Letters Memmos Notice, etc.. 2. Non-Verbal Commu. Graphics Symbols Charts Signals, etc jfrhira@gmail.com
- 7. Essentials of Effective Communication Clarity of purpose Understanding the process Addressing to the right target audience Positive approach Sincerity jfrhira@gmail.com
- 8. Leadership and Communication Leadership: is the process of influencing the activities of an organied group in its efforts toward goal setting and goal achievement Leader: is a person who has a following Usage of Verbal&Non verbal messages | Inspiration and Motivation jfrhira@gmail.com
- 9. Barriers of Communication Physical Barriers Semantic & Language Barriers Cross Cultural Barriers Emotional & Psycological Barriers jfrhira@gmail.com