This document discusses using digital storytelling and participatory design to give care-experienced individuals more control over representing their own stories. It aims to disrupt the deficit narrative around those in care by focusing on individuals. Challenges include re-traumatization, confidentiality, and building empathy. Workshops used methods like empathy maps and personas. Insights suggest shifting to universal design and an inclusive university culture. Future engagements include dialogs, an Instagram project, and a creativity collider to facilitate listening, reflection, and action.
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Care Review Roadshow July 2019
1. Visual Media for the Web IMD07109
j.morrison@napier.ac.uk
Care identity, participation, con鍖dentiality and representation through digital storytelling
twitter.com/digiethnography
2. What & Why
- Care identity is more than a statistic. The people behind the numbers.
- Challenges
How
- A playful participatory approach that values listening.
Participatory design workshops and digital storytelling for sharing stories and
engaging audiences.
- Insights
- Call to action
Care identity, participation, con鍖dentiality and representation through digital storytelling
3. Care experienced
Care identity is more than a statistic, disrupting the single story.
90%
Care(&
Protection
10%(Offence
Graphics from Who Cares? Scotland
Corporate Parenting Training
5. Aims
Reframing the de鍖cit discourse, the people behind the statistics
How can we best facilitate the creativity and emotional intuition of care
experienced learners?
In what ways can digital storytelling be harnessed so that people with
lived experience of the care system have more control of their own
stories and representation?
How can the creative participatory process continue though digital
media for build bridges of empathy & understanding with others?
6. Challenges
2. Re-traumatisation: Sharing personal stories is emotional by its nature,
additionally, some potentially traumatic memories can be triggered through the
retelling of stories.
1. Con鍖dentiality: projects which facilitate voice while protecting privacy.
3. Empathy: Walk a mile in an other persons shoes. Engaging corporate
parents and those responsible for the design of services, through dialogues and
embodied experiences beyond written reports and passive forms of media.
7. Protecting Con鍖dentiality and Avoiding Re-traumatisation
Empathy Maps and Personas
Source:https://betterbydesignblog.wordpress.com/2013/11/01/tools-empathy-maps/
https://www.uxpin.com/studio/blog/the-practical-
guide-to-empathy-maps-creating-a-10-minute-
persona/
https://www.interaction-design.org/literature/article/
personas-why-and-how-you-should-use-them
8. Compass over map
Dynamic process, our compasses are currently pointing towards exploring listening
and kindness, as we navigate new uncharted terrain together.
I have a rendezvous beyond my beloved horizon
9. Play
You can discover more about a person in an hour of play
than in a year of conversation.
- Plato? Richard Lingard? Anonymous?
You can discover more about a technology in an hour of
play than in a year of formal instruction.- me.
10. To best understand it you got to try it!
#partyparticipation
Rather than take a take a photo
we will make a photo!
To talk about play, participation and
empathy does not do it justice.
13. As the language of photography continues to evolve
In what can digital media offer us new ways to create,
experience and share stories?
To give voice while protecting privacy.
To engage stakeholders and audiences through
playful and interactive means.
Relationships
14. Fieldwork: Phase 1, Design Workshops Edinburgh champion board
Mutual place making researching with, and not on a culture.
Graphic by Graham Ogilvie created during Participation Network Event in Glasgow 2018
15. Digital Storytelling
Audience Interactions through Augmented Reality
Tim Ingolds account of making-practices emphasises the way that the process of making can be lost when looking at 鍖nished artefacts.
The AR sculptural photographs extents the experience creating a memory for re鍖exive practice and a means for sharing the experience
with stakeholders while providing new opportunities for audiences to interact.
16. Listening, 5 Whys
Why is listening important to you?
Because it is important to me to hear that my voice is being really heard.
Why?
Because I am only just 鍖nding my voice just now.
Why?
Because my life has been made up of other peoples stories.
Why?
Because I was removed from my roots at birth.
Why?
Because other people thought that was what was best for me.
Participant in design workshop with Adoption UK.
17. Insights
Universal Design
Shift the underlying attitude and
culture from how do we change
care experiences individuals so
they can access university.
To how do we change the
universities attitude, cultural
environment to be more inclusive
for care experienced learners, by
doing so we will make a better
student experience for everyone.
18. The journey is the destination
Listening
Re鍖ection
Action
19. Free opportunities to participate
Dialogues Instagram project
August 2019
Online
Care Experience and Creativity Collider
Tue, 6 August 2019
4:00 17:00
Inspace 1Crichton Street, Edinburgh, EH89AB
https://www.eventbrite.co.uk/e/
collider-care-experience-creativity-
tickets-65038303316
https://www.articulatehub.com/instagram
20. How can we be better at facilitating
Listening
Kindness
Respect
Play