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Sushil Chaudhary
Communication
Skills
爐伍爐爐鉦ぐ 爐爛爐謹げ
Sushil Chaudhary
Communication is a series of
experience of
爐伍爐爐鉦ぐ 爐爐爛爐爐 爐爛 爐踱 爐謹爐萎爐爐爐迦ぞ 爐項
Hearing
爐伍爐爐朽ぞ爐
Smell
爐爐項
Seeing
爐爛爐 爐爛
Taste
爐伍爐朽ぞ爐
Touch
爐伍爐爐萎爐
Sushil Chaudhary
Communication Skills
爐伍爐爐鉦ぐ 爐爛爐謹げ
Communication skills is the ability to use
language (receptive) and express (expressive)
information.
爐伍爐爐鉦ぐ 爐爛爐謹げ 爐爐鉦し爐 (爐爛爐萎す爐爐謹爐) 爐爐 爐朽爐爐爛爐 (爐爐爐逗さ爛爐爐爐爐)
爐爐鉦え爐爐鉦ぐ爛 爐爐 爐爐爐爛爐 爐爐萎え爛 爐爛 爐爛爐劇ぎ爐むぞ 爐項爛
Effective communication skills are a critical
element in your career and personal lives.
爐爛爐萎き爐鉦さ爛 爐伍爐爐鉦ぐ 爐爛爐謹げ 爐爐爐爛 爐爐萎た爐爐 爐爐 爐朽爐爐爛爐むた爐爐 爐爛爐朽え 爐爛爐
爐踱 爐爐項い爛爐朽お爛爐萎爐 爐むい爛爐 爐項爐爛
Sushil Chaudhary
Communication Goals
爐伍爐爐鉦ぐ 爐迦爛爐劇爐
To get and give
information
To persuade
To ensure understanding
To get action
To change behavior
爐朽爐爐朽す爐鉦ぐ 爐爐爐迦え爛 爐爛 爐迦た爐
爐爐鉦ぐ爛爐萎さ爐鉦 爐爛爐萎ぞ爐爛爐 爐爐萎え爛 爐爛 爐迦た爐
爐伍ぎ爐 爐伍爐爐逗ざ爛爐爐逗い 爐爐萎え爛 爐爛 爐迦た爐
爐萎ぞ爐爛 爐爐萎え爛 爐爛 爐迦た爐
爐爐鉦え爐爐鉦ぐ爛 爐爛爐爛 爐爛 爐迦た爐
Sushil Chaudhary
Most Common Ways to Communicate
爐伍爐朽ぞ爐 爐爐萎え爛 爐爛 爐伍が爐伍 爐伍ぞ爐爐鉦え爛爐 爐むぐ爛爐爛
Speaking
爐爛爐迦ぞ 爐爐 爐萎す爐
爐項
Writing
爐迦た爐爐爐
Visual
Image
爐爛爐謹爐 爐爐朽た
Body
Language
爐謹ぐ爛爐 爐爛
爐爐鉦し爐
Sushil Chaudhary
Types of Communication
爐伍爐爐鉦ぐ 爐爛 爐爛爐萎爐鉦ぐ
 On the basis of organization relationship
 爐伍爐爐爐 爐伍爐爐爐о爐 爐爛 爐爐оぞ爐 爐爐
 Formal 爐爐爐爐鉦ぐ爐逗
 Informal 爐爐爛爐爐爐鉦ぐ爐逗
 On the basis of Flow 爐爛爐萎さ爐鉦す 爐爛 爐爐оぞ爐 爐爐
 Vertical 爐爐÷ぜ爐
 Crosswise/Diagonal 爐爛爐萎爐伍さ爐鉦爐/爐朽た爐爐萎爐
 Horizontal 爐爛爐劇爐むた爐
 On the basis of Expression 爐踱爛爐伍お爛爐萎爐謹え 爐爛 爐爐оぞ爐 爐爐
 Oral 爐爛爐爐逗
 Written 爐迦た爐爐逗い
 Gesture 爐項ぞ爐-爐爐鉦さ
Sushil Chaudhary
Barriers to Communication
爐伍爐爐鉦ぐ 爐爛爐 爐爐鉦ぇ爐鉦踱
 Semantic Barriers 爐爐萎爐 爐伍爐爐爐о 爐爐鉦ぇ爐鉦踱
 Emotional Or Psychological Barriers
爐爐鉦さ爐爐鉦い爛爐爐 爐爐 爐爐鉦え爐伍た爐 爐爐鉦ぇ爐鉦踱
 Organizational Barriers 爐伍爐爐爐爐鉦い爛爐爐 爐爐鉦ぇ爐鉦踱
 Barriers in Superiors 爐朽ぐ爐逗し爛爐 爐爐оた爐爐鉦ぐ爐逗く爛爐 爐爛爐 爐爐鉦ぇ爐鉦踱
Sushil Chaudhary
Semantic Barriers
爐爐萎爐 爐伍爐爐爐о 爐爐鉦ぇ爐鉦踱
 Symbols with different meaning 爐爐迦-爐爐迦 爐爐萎爐
爐朽ぞ爐迦 爐爛爐萎い爛爐
 Badly expressed message 爐爐迦い 爐むぐ爛爐爛 爐伍 爐朽爐爐爛爐
爐爐逗く爐 爐爐爐 爐伍爐爛爐
 Faulty translation 爐爐迦い 爐爐爛爐朽ぞ爐
 Unclarified assumption 爐爐伍爐爐劇爐 爐оぞ爐萎ぃ爐
 Specialists language 爐朽た爐謹爐劇爛爐 爐爛 爐爐鉦し爐
Sushil Chaudhary
Emotional Or Psychological Barriers
爐爐鉦さ爐爐鉦い爛爐爐 爐爐 爐爐鉦え爐伍た爐 爐爐鉦ぇ爐鉦踱
 Premature evolution 爐伍ぎ爐 爐伍 爐爐項げ爛 爐爐 爐朽た爐爐鉦じ
 Inattention 爐爐爐鉦爐鉦え爛
 Loss of transmission & poor retention 爐伍爐爐萎ぃ 爐爛
爐項ぞ爐爐 爐爐 爐爐萎ぞ爐 爐爐朽ぇ爐鉦ぐ爐
 Undue reliance on the written word 爐迦た爐爐逗い 爐謹が爛爐 爐爐
爐爐爐鉦さ爐謹爐爐 爐爐逗ぐ爛爐爐萎い爐
 Distrust of communication 爐伍爐爐鉦ぐ 爐爛 爐爛爐萎い爐 爐爐朽た爐謹爐朽ぞ爐
 Failure to communicate 爐伍爐朽ぞ爐 爐爐萎え爛 爐爛爐 爐朽た爐爐迦い爐
Sushil Chaudhary
Organization Barriers
爐伍爐爐爐 爐爛 爐爐鉦ぇ爐鉦踱
 Organizational policy 爐伍爐爐爐爐鉦い爛爐爐 爐爛爐むた
 Organization rules & regulation 爐伍爐爐爐 爐爛 爐爐逗く爐
爐爐 爐朽た爐爐逗く爐
 Status relation 爐伍爐ムた爐むた 爐伍爐爐爐
 Complexity in organization 爐伍爐爐爐 爐爛爐 爐爐爐逗げ爐むぞ
Sushil Chaudhary
Personal Barriers
爐爐逗爛 爐爐鉦ぇ爐鉦踱
 Barriers in Superior 爐伍爐爛爐萎た爐爐 爐爛爐 爐爐鉦ぇ爐鉦踱
 Attitude of Superior 爐伍爐爛爐萎た爐爐 爐爐 爐萎さ爛爐爐
 Fear of challenge of authority 爐爐оた爐爐鉦ぐ 爐爛 爐爛爐爛爐む 爐爐 爐÷ぐ
 Lack of time 爐伍ぎ爐 爐爛 爐爐爛
 Lack of awareness 爐爐鉦爐萎爐爐むぞ 爐爛 爐爐爛
 Barriers in Subordinates 爐爐о爐爐伍爐ム爐 爐爛爐 爐爐鉦ぇ爐鉦踱
 Unwillingness to communicate 爐伍爐朽ぞ爐 爐爐萎え爛 爐爛 爐爐爐逗爛爐爐
 Lack of proper incentive 爐爐爐逗い 爐爛爐萎爐む爐伍ぞ爐項え 爐爛 爐爐爛
Sushil Chaudhary
Communication Process
爐伍爐爐鉦ぐ 爐爛爐萎爛爐萎た爐爐
SENDER
爐爛爐爐爛 爐朽ぞ爐迦ぞ
RECEIVER
爐爐鉦え爛爐朽ぞ爐迦ぞ
Feedback
receiver sender
Communication is the process of sending and receiving
information among people
爐伍爐爐鉦ぐ 爐爛爐爐爛 爐爐 爐爛爐萎ぞ爐爛爐 爐爐萎え爛 爐爛 爐爛爐萎爛爐萎た爐爐 爐項 爐迦爐爛爐 爐爛 爐爛爐 爐爐鉦え爐爐鉦ぐ爛
Noise
爐謹爐
Use of
channel to
transmit
the
message
Sushil Chaudhary
Communication code scheme
爐伍爐爐鉦ぐ 爐爛爐 爐爛爐爐爐
爐伍ぞ爐爐爛爐むた爐 爐謹が爛爐爛爐 爐爛爐 爐爐爐迦え爐
Sushil Chaudhary
Communication Involves Three Components
爐伍爐爐鉦ぐ 爐爛爐 爐む爐 爐爐爐 爐謹ぞ爐爐逗げ 爐項爐む 爐項爐
 Verbal Messages - the words we choose
 爐爛爐爐逗 爐伍爐爛爐 - 爐朽 爐謹が爛爐 爐爛 爐項ぎ 爐爛爐爐む 爐項爐
 Paraverbal Messages - how we say the words
 Paraverbal 爐伍爐爛爐 - 爐項ぎ 爐謹が爛爐爛爐 爐爛 爐爛爐伍 爐爐項い爛 爐項爐
 Nonverbal Messages - our body language
 爐爐謹ぞ爐爛爐爐逗 爐伍爐爛爐 - 爐項ぎ爐鉦ぐ爛 爐謹ぞ爐萎爐萎た爐 爐爐鉦し爐
These Three Components Are Used To
爐爐 爐む爐 爐爐爐爛爐 爐爐 爐爐伍爐む爐爐鉦げ 爐爐逗く爐 爐爐鉦い爐 爐項
 Send Clear, Concise Messages 爐伍爐爐劇爐, 爐伍爐爛爐劇た爐爛爐 爐伍爐爛爐 爐爛爐爛爐
 Receive and Correctly Understand Messages Sent to Us
 爐項ぎ爛爐 爐爛爐爛 爐爐 爐伍爐爛爐謹爐 爐爛 爐爛爐萎ぞ爐爛爐 爐爐萎爐 爐爐 爐伍す爛 爐∇爐 爐伍 爐伍ぎ爐爛爐
Sushil Chaudhary
Effective Verbal Messages
爐爛爐萎き爐鉦さ爐謹ぞ爐迦 爐爛爐爐逗 爐伍爐爛爐
 Are brief, succinct, and organized
 爐伍爐爛爐劇た爐爛爐, 爐伍爐爛爐劇た爐爛爐, 爐爐 爐伍爐爐爐逗い 爐項爐
 Are free of jargon 爐謹が爛爐爐爐鉦げ 爐伍 爐爛爐爛爐 爐項爐
 Do not create resistance in the listener
 爐伍爐爐爛 爐朽ぞ爐迦 爐爛爐 爐朽た爐萎爐 爐 爐爛爐爐 爐爐萎爐
SENDING MESSAGES
爐伍爐爛爐 爐爛爐爐爐
Sushil Chaudhary
Nonverbal Messages
爐爐謹ぞ爐爛爐爐逗 爐伍爐爛爐
Nonverbal messages are the primary way that
we communicate emotions
爐爐謹ぞ爐爛爐爐逗 爐伍爐爛爐 爐爛爐萎ぞ爐ムぎ爐逗 爐むぐ爛爐爐 爐項 爐爐逗じ爐伍 爐項ぎ 爐爐鉦さ爐爐鉦爐
爐爐 爐伍爐爐鉦ぐ 爐爐萎い爛 爐項爐
Facial Expression
爐爛爐項ぐ爛 爐爛 爐爐爐逗さ爛爐爐爛爐むた
Postures and Gestures
爐爐伍え 爐爐 爐項ぞ爐朽き爐鉦さ
Sushil Chaudhary
Paraverbal Messages 爐伍爐朽ぐ, 爐朽た爐謹た爐劇爐 爐謹が爛爐爛爐,
爐爐鉦い爛爐萎ぞ 爐爐 爐爐鉦し爐 爐爛 爐爐 爐爐 爐爛爐 爐爛爐むぞ 爐項
Paraverbal communication refers to the messages that we
transmit through the tone, pitch, and pacing of our
voices.
爐伍爐爐鉦ぐ 爐爐 爐伍爐爛爐謹爐 爐爛 爐伍爐爐萎爐爐逗い 爐爐萎い爐 爐項 爐爛 爐項ぎ 爐爐爐爛 爐爐朽ぞ爐爐 爐爛 爐伍爐朽ぐ,
爐爐逗 爐爐 爐爐むた 爐爛 爐爐鉦ぇ爛爐爐 爐伍 爐爛爐萎じ爐鉦ぐ爐逗い 爐爐萎い爛 爐項爐爛
爐爛爐爐爛 爐爐項爐 爐爐項ぞ 爐爐 爐む爐 爐爛爐萎爐 爐項
Sushil Chaudhary
RECEIVING MESSAGES
爐伍爐爛爐 爐爛爐萎ぞ爐爛爐 爐爐萎え爐
Listening 爐伍爐爐爐
 Requires concentration and energy
 爐踱爐鉦爛爐萎い爐 爐爐 爐爐萎爐爐 爐爛 爐爐朽ざ爛爐爐爐むぞ 爐項爐む 爐項
 Involves a psychological connection with the speaker
 爐朽爛爐むぞ 爐爛 爐伍ぞ爐 爐爐爛爐朽爐爛爐爐鉦え爐逗 爐伍爐爐爐 爐謹ぞ爐爐逗げ 爐爐萎い爐 爐項
 Includes a desire and willingness to try and see things from
another's perspective
 爐爛爐爛爐 爐爛 爐爛爐伍ぐ爛 爐爛 爐爐爐萎た爐 爐伍 爐爛爐爐爛 爐爐 爐爛爐爐爛 爐爛 爐爐爛爐爐 爐爐 爐爐爛爐爐 爐謹ぞ爐爐逗げ 爐項
 Requires that we suspend judgment and evaluation
 爐爐朽ざ爛爐爐爐むぞ 爐項 爐爐 爐項ぎ 爐爐逗ぐ爛爐爐 爐爐 爐爛爐迦爐爐鉦爐爐 爐爛 爐爐逗げ爐爐爐逗い 爐爐 爐爛爐
Sushil Chaudhary
 Nonverbal 爐爐謹ぞ爐爛爐爐逗
 Giving full physical attention to the speaker;
 爐伍爐爛爐爐 爐爐 爐爛爐萎ぞ 爐謹ぞ爐萎爐萎た爐 爐о爐爐鉦え 爐爛爐爐
 Being aware of the speaker's nonverbal messages;
 爐朽爛爐むぞ 爐爛 爐爐謹ぞ爐爛爐爐逗 爐伍爐爛爐謹爐 爐伍 爐爐朽爐 爐項爐爐;
 Verbal 爐爛爐爐逗
 Paying attention to the words and feelings that are being
expressed
 爐朽爐爐爛爐 爐爐逗 爐爐 爐萎す爛 爐謹が爛爐爛爐 爐爐 爐爐鉦さ爐爐鉦爐 爐爐 爐о爐爐鉦え 爐爛爐爐
Key Listening Skills
爐爛爐爛爐 爐謹爐萎さ爐 爐爛爐謹げ
Sushil Chaudhary
What makes a good communicator?
爐踱 爐爐爛爐爐 爐伍爐爐鉦ぐ爐 爐爛爐爐 爐爐爐鉦い爐 爐項?
Clarity
Integrity Timing
Adequacy
爐伍爐爐劇爐爐むぞ
爐爐萎爐爐鉦お爛爐むい爐
爐朽か爐酌ぞ爐爐鉦ぐ爛 爐伍ぎ爐
Sushil Chaudhary
How do you develop your communication skills?
Explore the related skills 爐爐 爐爐爐爛 爐伍爐爐鉦ぐ 爐爛爐謹げ 爐爐
爐朽た爐爐鉦じ 爐爛爐伍 爐爐萎い爛 爐項爐 ? 爐伍爐爐爐оた爐 爐爛爐謹げ 爐爐 爐爐むぞ 爐迦爐鉦踱
爐爛爐爐逗 爐爛爐萎じ爛爐む爐むた
爐謹爐萎爐むぞ
爐爐鉦爐萎爐爐むぞ
爐爐爐爛爐 爐謹爐萎さ爐
爐謹ぞ爐萎爐萎た爐 爐爐鉦し爐
爐迦た爐爐逗い
爐爐爐鉦う爐爐逗
爐迦爐爐
爐伍爐謹爐оえ 爐爐
爐÷爐爐 爐爛
爐爐項い爛爐朽お爛爐萎爐
爐爐爐 爐爛爐萎じ爛爐む爐むた
爐爐 爐伍爐爐鉦う爐
爐爐謹ぞ爐爛爐爐逗 爐謹爐萎爐むぞ
爐爐鉦爐萎爐爐むぞ 爐朽爐爐爛爐むた爐爐
爐爛爐萎じ爛爐む爐むた 爐謹ぞ爐萎爐萎た爐 爐爐鉦し爐
Sushil Chaudhary
Tips to good communication skills
爐爐爛爐爛 爐爐爛爐爛爐爐逗爛爐謹え 爐伍爐爐逗げ爛爐 爐爛 爐爐逗お爛爐
 Maintain eye contact with the audience
 爐爐萎爐謹爛爐 爐爛 爐伍ぞ爐 爐爐爐 爐伍 爐伍爐爐萎爐 爐爐爐鉦 爐萎爛爐
 Body awareness 爐謹ぐ爛爐萎た爐 爐爐鉦爐萎爐爐むぞ
 Gestures and expressions 爐項ぞ爐朽き爐鉦さ 爐爐 爐爐鉦さ
 Convey one's thoughts 爐爐爐爛 爐朽た爐爐鉦ぐ 爐朽爐爐爛爐 爐爐萎爐
 Practice effective communication skills
 爐爛爐萎き爐鉦さ爛 爐伍爐爐鉦ぐ 爐爛爐謹げ 爐爐 爐爐爛爐爐鉦じ 爐爐萎爐
At Last
Sushil Chaudhary
Effective Communication . . .
爐爛爐萎き爐鉦さ爛 爐伍爐爐鉦ぐ
It is two way. 爐爐 爐爛 爐むぐ爐 爐伍 爐項
It involves active listening. 爐爐伍ぎ爛爐 爐伍爛爐萎た爐 爐萎爐 爐伍 爐伍爐爐爐
爐謹ぞ爐爐逗げ 爐項
It reflects the accountability of speaker and
listener. 爐爐 爐朽爛爐むぞ 爐爐 爐謹爐萎爐むぞ 爐爛 爐爐逗ぎ爛爐爛爐爐鉦ぐ爛 爐爛 爐爐萎爐謹ぞ爐むぞ 爐項爛
It utilizes feedback. 爐爐 爐爛爐÷が爛爐 爐爐 爐爐爐爛爐 爐爐萎い爐 爐項爛
It is free of stress. 爐爐 爐むえ爐鉦さ 爐爛爐爛爐 爐項爛
It is clear. 爐爐 爐伍爐爐劇爐 爐項爛
Sushil Chaudhary
Thanks
爐оえ爛爐爐朽ぞ爐

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Communication Skills ppt (2).pp dsfsfsdf

  • 2. Sushil Chaudhary Communication is a series of experience of 爐伍爐爐鉦ぐ 爐爐爛爐爐 爐爛 爐踱 爐謹爐萎爐爐爐迦ぞ 爐項 Hearing 爐伍爐爐朽ぞ爐 Smell 爐爐項 Seeing 爐爛爐 爐爛 Taste 爐伍爐朽ぞ爐 Touch 爐伍爐爐萎爐
  • 3. Sushil Chaudhary Communication Skills 爐伍爐爐鉦ぐ 爐爛爐謹げ Communication skills is the ability to use language (receptive) and express (expressive) information. 爐伍爐爐鉦ぐ 爐爛爐謹げ 爐爐鉦し爐 (爐爛爐萎す爐爐謹爐) 爐爐 爐朽爐爐爛爐 (爐爐爐逗さ爛爐爐爐爐) 爐爐鉦え爐爐鉦ぐ爛 爐爐 爐爐爐爛爐 爐爐萎え爛 爐爛 爐爛爐劇ぎ爐むぞ 爐項爛 Effective communication skills are a critical element in your career and personal lives. 爐爛爐萎き爐鉦さ爛 爐伍爐爐鉦ぐ 爐爛爐謹げ 爐爐爐爛 爐爐萎た爐爐 爐爐 爐朽爐爐爛爐むた爐爐 爐爛爐朽え 爐爛爐 爐踱 爐爐項い爛爐朽お爛爐萎爐 爐むい爛爐 爐項爐爛
  • 4. Sushil Chaudhary Communication Goals 爐伍爐爐鉦ぐ 爐迦爛爐劇爐 To get and give information To persuade To ensure understanding To get action To change behavior 爐朽爐爐朽す爐鉦ぐ 爐爐爐迦え爛 爐爛 爐迦た爐 爐爐鉦ぐ爛爐萎さ爐鉦 爐爛爐萎ぞ爐爛爐 爐爐萎え爛 爐爛 爐迦た爐 爐伍ぎ爐 爐伍爐爐逗ざ爛爐爐逗い 爐爐萎え爛 爐爛 爐迦た爐 爐萎ぞ爐爛 爐爐萎え爛 爐爛 爐迦た爐 爐爐鉦え爐爐鉦ぐ爛 爐爛爐爛 爐爛 爐迦た爐
  • 5. Sushil Chaudhary Most Common Ways to Communicate 爐伍爐朽ぞ爐 爐爐萎え爛 爐爛 爐伍が爐伍 爐伍ぞ爐爐鉦え爛爐 爐むぐ爛爐爛 Speaking 爐爛爐迦ぞ 爐爐 爐萎す爐 爐項 Writing 爐迦た爐爐爐 Visual Image 爐爛爐謹爐 爐爐朽た Body Language 爐謹ぐ爛爐 爐爛 爐爐鉦し爐
  • 6. Sushil Chaudhary Types of Communication 爐伍爐爐鉦ぐ 爐爛 爐爛爐萎爐鉦ぐ On the basis of organization relationship 爐伍爐爐爐 爐伍爐爐爐о爐 爐爛 爐爐оぞ爐 爐爐 Formal 爐爐爐爐鉦ぐ爐逗 Informal 爐爐爛爐爐爐鉦ぐ爐逗 On the basis of Flow 爐爛爐萎さ爐鉦す 爐爛 爐爐оぞ爐 爐爐 Vertical 爐爐÷ぜ爐 Crosswise/Diagonal 爐爛爐萎爐伍さ爐鉦爐/爐朽た爐爐萎爐 Horizontal 爐爛爐劇爐むた爐 On the basis of Expression 爐踱爛爐伍お爛爐萎爐謹え 爐爛 爐爐оぞ爐 爐爐 Oral 爐爛爐爐逗 Written 爐迦た爐爐逗い Gesture 爐項ぞ爐-爐爐鉦さ
  • 7. Sushil Chaudhary Barriers to Communication 爐伍爐爐鉦ぐ 爐爛爐 爐爐鉦ぇ爐鉦踱 Semantic Barriers 爐爐萎爐 爐伍爐爐爐о 爐爐鉦ぇ爐鉦踱 Emotional Or Psychological Barriers 爐爐鉦さ爐爐鉦い爛爐爐 爐爐 爐爐鉦え爐伍た爐 爐爐鉦ぇ爐鉦踱 Organizational Barriers 爐伍爐爐爐爐鉦い爛爐爐 爐爐鉦ぇ爐鉦踱 Barriers in Superiors 爐朽ぐ爐逗し爛爐 爐爐оた爐爐鉦ぐ爐逗く爛爐 爐爛爐 爐爐鉦ぇ爐鉦踱
  • 8. Sushil Chaudhary Semantic Barriers 爐爐萎爐 爐伍爐爐爐о 爐爐鉦ぇ爐鉦踱 Symbols with different meaning 爐爐迦-爐爐迦 爐爐萎爐 爐朽ぞ爐迦 爐爛爐萎い爛爐 Badly expressed message 爐爐迦い 爐むぐ爛爐爛 爐伍 爐朽爐爐爛爐 爐爐逗く爐 爐爐爐 爐伍爐爛爐 Faulty translation 爐爐迦い 爐爐爛爐朽ぞ爐 Unclarified assumption 爐爐伍爐爐劇爐 爐оぞ爐萎ぃ爐 Specialists language 爐朽た爐謹爐劇爛爐 爐爛 爐爐鉦し爐
  • 9. Sushil Chaudhary Emotional Or Psychological Barriers 爐爐鉦さ爐爐鉦い爛爐爐 爐爐 爐爐鉦え爐伍た爐 爐爐鉦ぇ爐鉦踱 Premature evolution 爐伍ぎ爐 爐伍 爐爐項げ爛 爐爐 爐朽た爐爐鉦じ Inattention 爐爐爐鉦爐鉦え爛 Loss of transmission & poor retention 爐伍爐爐萎ぃ 爐爛 爐項ぞ爐爐 爐爐 爐爐萎ぞ爐 爐爐朽ぇ爐鉦ぐ爐 Undue reliance on the written word 爐迦た爐爐逗い 爐謹が爛爐 爐爐 爐爐爐鉦さ爐謹爐爐 爐爐逗ぐ爛爐爐萎い爐 Distrust of communication 爐伍爐爐鉦ぐ 爐爛 爐爛爐萎い爐 爐爐朽た爐謹爐朽ぞ爐 Failure to communicate 爐伍爐朽ぞ爐 爐爐萎え爛 爐爛爐 爐朽た爐爐迦い爐
  • 10. Sushil Chaudhary Organization Barriers 爐伍爐爐爐 爐爛 爐爐鉦ぇ爐鉦踱 Organizational policy 爐伍爐爐爐爐鉦い爛爐爐 爐爛爐むた Organization rules & regulation 爐伍爐爐爐 爐爛 爐爐逗く爐 爐爐 爐朽た爐爐逗く爐 Status relation 爐伍爐ムた爐むた 爐伍爐爐爐 Complexity in organization 爐伍爐爐爐 爐爛爐 爐爐爐逗げ爐むぞ
  • 11. Sushil Chaudhary Personal Barriers 爐爐逗爛 爐爐鉦ぇ爐鉦踱 Barriers in Superior 爐伍爐爛爐萎た爐爐 爐爛爐 爐爐鉦ぇ爐鉦踱 Attitude of Superior 爐伍爐爛爐萎た爐爐 爐爐 爐萎さ爛爐爐 Fear of challenge of authority 爐爐оた爐爐鉦ぐ 爐爛 爐爛爐爛爐む 爐爐 爐÷ぐ Lack of time 爐伍ぎ爐 爐爛 爐爐爛 Lack of awareness 爐爐鉦爐萎爐爐むぞ 爐爛 爐爐爛 Barriers in Subordinates 爐爐о爐爐伍爐ム爐 爐爛爐 爐爐鉦ぇ爐鉦踱 Unwillingness to communicate 爐伍爐朽ぞ爐 爐爐萎え爛 爐爛 爐爐爐逗爛爐爐 Lack of proper incentive 爐爐爐逗い 爐爛爐萎爐む爐伍ぞ爐項え 爐爛 爐爐爛
  • 12. Sushil Chaudhary Communication Process 爐伍爐爐鉦ぐ 爐爛爐萎爛爐萎た爐爐 SENDER 爐爛爐爐爛 爐朽ぞ爐迦ぞ RECEIVER 爐爐鉦え爛爐朽ぞ爐迦ぞ Feedback receiver sender Communication is the process of sending and receiving information among people 爐伍爐爐鉦ぐ 爐爛爐爐爛 爐爐 爐爛爐萎ぞ爐爛爐 爐爐萎え爛 爐爛 爐爛爐萎爛爐萎た爐爐 爐項 爐迦爐爛爐 爐爛 爐爛爐 爐爐鉦え爐爐鉦ぐ爛 Noise 爐謹爐 Use of channel to transmit the message
  • 13. Sushil Chaudhary Communication code scheme 爐伍爐爐鉦ぐ 爐爛爐 爐爛爐爐爐 爐伍ぞ爐爐爛爐むた爐 爐謹が爛爐爛爐 爐爛爐 爐爐爐迦え爐
  • 14. Sushil Chaudhary Communication Involves Three Components 爐伍爐爐鉦ぐ 爐爛爐 爐む爐 爐爐爐 爐謹ぞ爐爐逗げ 爐項爐む 爐項爐 Verbal Messages - the words we choose 爐爛爐爐逗 爐伍爐爛爐 - 爐朽 爐謹が爛爐 爐爛 爐項ぎ 爐爛爐爐む 爐項爐 Paraverbal Messages - how we say the words Paraverbal 爐伍爐爛爐 - 爐項ぎ 爐謹が爛爐爛爐 爐爛 爐爛爐伍 爐爐項い爛 爐項爐 Nonverbal Messages - our body language 爐爐謹ぞ爐爛爐爐逗 爐伍爐爛爐 - 爐項ぎ爐鉦ぐ爛 爐謹ぞ爐萎爐萎た爐 爐爐鉦し爐 These Three Components Are Used To 爐爐 爐む爐 爐爐爐爛爐 爐爐 爐爐伍爐む爐爐鉦げ 爐爐逗く爐 爐爐鉦い爐 爐項 Send Clear, Concise Messages 爐伍爐爐劇爐, 爐伍爐爛爐劇た爐爛爐 爐伍爐爛爐 爐爛爐爛爐 Receive and Correctly Understand Messages Sent to Us 爐項ぎ爛爐 爐爛爐爛 爐爐 爐伍爐爛爐謹爐 爐爛 爐爛爐萎ぞ爐爛爐 爐爐萎爐 爐爐 爐伍す爛 爐∇爐 爐伍 爐伍ぎ爐爛爐
  • 15. Sushil Chaudhary Effective Verbal Messages 爐爛爐萎き爐鉦さ爐謹ぞ爐迦 爐爛爐爐逗 爐伍爐爛爐 Are brief, succinct, and organized 爐伍爐爛爐劇た爐爛爐, 爐伍爐爛爐劇た爐爛爐, 爐爐 爐伍爐爐爐逗い 爐項爐 Are free of jargon 爐謹が爛爐爐爐鉦げ 爐伍 爐爛爐爛爐 爐項爐 Do not create resistance in the listener 爐伍爐爐爛 爐朽ぞ爐迦 爐爛爐 爐朽た爐萎爐 爐 爐爛爐爐 爐爐萎爐 SENDING MESSAGES 爐伍爐爛爐 爐爛爐爐爐
  • 16. Sushil Chaudhary Nonverbal Messages 爐爐謹ぞ爐爛爐爐逗 爐伍爐爛爐 Nonverbal messages are the primary way that we communicate emotions 爐爐謹ぞ爐爛爐爐逗 爐伍爐爛爐 爐爛爐萎ぞ爐ムぎ爐逗 爐むぐ爛爐爐 爐項 爐爐逗じ爐伍 爐項ぎ 爐爐鉦さ爐爐鉦爐 爐爐 爐伍爐爐鉦ぐ 爐爐萎い爛 爐項爐 Facial Expression 爐爛爐項ぐ爛 爐爛 爐爐爐逗さ爛爐爐爛爐むた Postures and Gestures 爐爐伍え 爐爐 爐項ぞ爐朽き爐鉦さ
  • 17. Sushil Chaudhary Paraverbal Messages 爐伍爐朽ぐ, 爐朽た爐謹た爐劇爐 爐謹が爛爐爛爐, 爐爐鉦い爛爐萎ぞ 爐爐 爐爐鉦し爐 爐爛 爐爐 爐爐 爐爛爐 爐爛爐むぞ 爐項 Paraverbal communication refers to the messages that we transmit through the tone, pitch, and pacing of our voices. 爐伍爐爐鉦ぐ 爐爐 爐伍爐爛爐謹爐 爐爛 爐伍爐爐萎爐爐逗い 爐爐萎い爐 爐項 爐爛 爐項ぎ 爐爐爐爛 爐爐朽ぞ爐爐 爐爛 爐伍爐朽ぐ, 爐爐逗 爐爐 爐爐むた 爐爛 爐爐鉦ぇ爛爐爐 爐伍 爐爛爐萎じ爐鉦ぐ爐逗い 爐爐萎い爛 爐項爐爛 爐爛爐爐爛 爐爐項爐 爐爐項ぞ 爐爐 爐む爐 爐爛爐萎爐 爐項
  • 18. Sushil Chaudhary RECEIVING MESSAGES 爐伍爐爛爐 爐爛爐萎ぞ爐爛爐 爐爐萎え爐 Listening 爐伍爐爐爐 Requires concentration and energy 爐踱爐鉦爛爐萎い爐 爐爐 爐爐萎爐爐 爐爛 爐爐朽ざ爛爐爐爐むぞ 爐項爐む 爐項 Involves a psychological connection with the speaker 爐朽爛爐むぞ 爐爛 爐伍ぞ爐 爐爐爛爐朽爐爛爐爐鉦え爐逗 爐伍爐爐爐 爐謹ぞ爐爐逗げ 爐爐萎い爐 爐項 Includes a desire and willingness to try and see things from another's perspective 爐爛爐爛爐 爐爛 爐爛爐伍ぐ爛 爐爛 爐爐爐萎た爐 爐伍 爐爛爐爐爛 爐爐 爐爛爐爐爛 爐爛 爐爐爛爐爐 爐爐 爐爐爛爐爐 爐謹ぞ爐爐逗げ 爐項 Requires that we suspend judgment and evaluation 爐爐朽ざ爛爐爐爐むぞ 爐項 爐爐 爐項ぎ 爐爐逗ぐ爛爐爐 爐爐 爐爛爐迦爐爐鉦爐爐 爐爛 爐爐逗げ爐爐爐逗い 爐爐 爐爛爐
  • 19. Sushil Chaudhary Nonverbal 爐爐謹ぞ爐爛爐爐逗 Giving full physical attention to the speaker; 爐伍爐爛爐爐 爐爐 爐爛爐萎ぞ 爐謹ぞ爐萎爐萎た爐 爐о爐爐鉦え 爐爛爐爐 Being aware of the speaker's nonverbal messages; 爐朽爛爐むぞ 爐爛 爐爐謹ぞ爐爛爐爐逗 爐伍爐爛爐謹爐 爐伍 爐爐朽爐 爐項爐爐; Verbal 爐爛爐爐逗 Paying attention to the words and feelings that are being expressed 爐朽爐爐爛爐 爐爐逗 爐爐 爐萎す爛 爐謹が爛爐爛爐 爐爐 爐爐鉦さ爐爐鉦爐 爐爐 爐о爐爐鉦え 爐爛爐爐 Key Listening Skills 爐爛爐爛爐 爐謹爐萎さ爐 爐爛爐謹げ
  • 20. Sushil Chaudhary What makes a good communicator? 爐踱 爐爐爛爐爐 爐伍爐爐鉦ぐ爐 爐爛爐爐 爐爐爐鉦い爐 爐項? Clarity Integrity Timing Adequacy 爐伍爐爐劇爐爐むぞ 爐爐萎爐爐鉦お爛爐むい爐 爐朽か爐酌ぞ爐爐鉦ぐ爛 爐伍ぎ爐
  • 21. Sushil Chaudhary How do you develop your communication skills? Explore the related skills 爐爐 爐爐爐爛 爐伍爐爐鉦ぐ 爐爛爐謹げ 爐爐 爐朽た爐爐鉦じ 爐爛爐伍 爐爐萎い爛 爐項爐 ? 爐伍爐爐爐оた爐 爐爛爐謹げ 爐爐 爐爐むぞ 爐迦爐鉦踱 爐爛爐爐逗 爐爛爐萎じ爛爐む爐むた 爐謹爐萎爐むぞ 爐爐鉦爐萎爐爐むぞ 爐爐爐爛爐 爐謹爐萎さ爐 爐謹ぞ爐萎爐萎た爐 爐爐鉦し爐 爐迦た爐爐逗い 爐爐爐鉦う爐爐逗 爐迦爐爐 爐伍爐謹爐оえ 爐爐 爐÷爐爐 爐爛 爐爐項い爛爐朽お爛爐萎爐 爐爐爐 爐爛爐萎じ爛爐む爐むた 爐爐 爐伍爐爐鉦う爐 爐爐謹ぞ爐爛爐爐逗 爐謹爐萎爐むぞ 爐爐鉦爐萎爐爐むぞ 爐朽爐爐爛爐むた爐爐 爐爛爐萎じ爛爐む爐むた 爐謹ぞ爐萎爐萎た爐 爐爐鉦し爐
  • 22. Sushil Chaudhary Tips to good communication skills 爐爐爛爐爛 爐爐爛爐爛爐爐逗爛爐謹え 爐伍爐爐逗げ爛爐 爐爛 爐爐逗お爛爐 Maintain eye contact with the audience 爐爐萎爐謹爛爐 爐爛 爐伍ぞ爐 爐爐爐 爐伍 爐伍爐爐萎爐 爐爐爐鉦 爐萎爛爐 Body awareness 爐謹ぐ爛爐萎た爐 爐爐鉦爐萎爐爐むぞ Gestures and expressions 爐項ぞ爐朽き爐鉦さ 爐爐 爐爐鉦さ Convey one's thoughts 爐爐爐爛 爐朽た爐爐鉦ぐ 爐朽爐爐爛爐 爐爐萎爐 Practice effective communication skills 爐爛爐萎き爐鉦さ爛 爐伍爐爐鉦ぐ 爐爛爐謹げ 爐爐 爐爐爛爐爐鉦じ 爐爐萎爐 At Last
  • 23. Sushil Chaudhary Effective Communication . . . 爐爛爐萎き爐鉦さ爛 爐伍爐爐鉦ぐ It is two way. 爐爐 爐爛 爐むぐ爐 爐伍 爐項 It involves active listening. 爐爐伍ぎ爛爐 爐伍爛爐萎た爐 爐萎爐 爐伍 爐伍爐爐爐 爐謹ぞ爐爐逗げ 爐項 It reflects the accountability of speaker and listener. 爐爐 爐朽爛爐むぞ 爐爐 爐謹爐萎爐むぞ 爐爛 爐爐逗ぎ爛爐爛爐爐鉦ぐ爛 爐爛 爐爐萎爐謹ぞ爐むぞ 爐項爛 It utilizes feedback. 爐爐 爐爛爐÷が爛爐 爐爐 爐爐爐爛爐 爐爐萎い爐 爐項爛 It is free of stress. 爐爐 爐むえ爐鉦さ 爐爛爐爛爐 爐項爛 It is clear. 爐爐 爐伍爐爐劇爐 爐項爛