際際滷

際際滷Share a Scribd company logo

COMMUNICATION SKILLS.pptx

Download as PPTX, PDF
TENZING LHADON
TENZING LHADON

This document discusses various aspects of communication including types of communication, barriers to effective communication, and principles of effective communication. It covers verbal communication such as oral and written, non-verbal communication including body language and facial expressions, and visual communication using images. The document also discusses the components of communication including the sender, message, medium, receiver, feedback. It describes different barriers to communication and measures to overcome them. Finally, it outlines some principles for effective communication such as clarity, simplicity, feedback, flow of information, and choosing the right medium.

1 of 26
Download to read offline
COMMUNICATION SKILLS
The term communication derived from the latin word communicate which means to share. Communication is effective when the receiver understands what the sender says
TYPES OF COMMUNICATION VERBAL COMMUNICATION NON-VERBAL COMMUNICATION VISUAL COMMUNICATION
A VERBAL it is one of the usual ways of communication that involve direct interaction and instant response whether it be oral or written communication. Oral or spoken communication involves face to face conversation, telephonic conversation, etc between two or more people. types of verbal communication. interpersonal communication (face to face) written communication small group communication public communication
NON-VERBAL: it is a way of communication that involves all types of non-verbal actions in a interactive environment. the message is conveyed without sound. i.e with the use of symbols , gestures, eye contact, facial expression, body language, etc. Types of non verbal- facial expression like anger, fear or happiness can be used effectively. posture like relaxed body while standing builds confidence gestures like raising hands can express your idea. touch like shaking hands can encourage a person. paralanguage includes tone, volume 'oe' speed of expressions space should be maintained while formal or informal communication.
C. VISUAL COMMUNICATION: it is a way of communication in which message is conveyed in an imagery form. it can be in the form of signs, pictography, films and many more. all images and symbols like traffic signals, sign boards or direction signals at malls, roads, etc are all effective ways of expressing ideas.
COMMUNICATION SKILLS.pptx
: sender sends through desired medium information converted from one system to another system in the form of codes. it is the medium through which the information is send process of converting encoded message to understandable form. person who receive the information feedback is the response of the receiver
BARRIERS (Obstacles or difficulties) In Effective Communication Noise : noise is an undesirable input due to which communication barriers enter the communication process and cause distortion of the message.
Type of Barriers (separates people) (message interpreted ) (language and cultural) (medium problems) (style of communication) (fear, anger or happiness) (doubting, nagging habit)
Measures to Overcome Barriers know your audience simple and clear words noise source should be identified and eliminated listen attentively to avoid misunderstanding ensure your message has been understood. choose right medium
PRINCIPLES OF EFFECTIVE COMMUNICATION info should clear to the sender simple and understandable receiver understand and send feedbacks maintain the flow of information sufficient and complete : avoid late messages gets to know how the message is conveyed choosing proper medium
7Cs of Communication one should stick to the point and keep it short. message should be strong. communication should be error free be clear about the goals of message. message should be relevant to the main topic. message should be complete and include all relevant information communication should be honest, respectful and friendly.
SENTENCES AND ITS KINDS A sentence is a group of words giving a complete thought. A sentence must contain a subject and verb. There are mainly our types of sentences.
TYPES OF SENTENCES Declarative Sentence: states a fact and ends with a full stop. (My car is back) Imperative Sentence: it is a command, a polite request or an advice (Bring me a glass of water) Interrogative Sentence: asks a question and ends with a question mark. (Do you have a pen) Exclamatory Sentence: expresses excitement or emotion. It ends with and exclamation mark. (How strange it was)
PHRASE A Phrase is a group of words that stand together as a single grammatical unit, typically as part of a clause or a sentence. Clause: janet eats cake daily Phrase : my cousin janet eats cake daily
EXAMPLE: Without phrases The horse[S] runs[V] people[S] do not sleep[V] at night[O]. He[S[ sacrificed[V] his life[O] With Phrases The horse[S] runs[V] at a good speed A lot of[P] people[S] do not sleep[V] at night[O]. He[S[ sacrificed[V] his life[O] for the sake [P]of his country.[O] [V] =VERB [O] = OBJECT [P]=PHRASE [S]= SUBJECT
TYPES OF PHRASE: Adverb Phrase: answer the questions how, where, why or when. ( I parked the car right here) Prepositional Phrase: its object and any words that modify the object.( a town near london) Adjective Phrase: group of words that describe a noun or pronoun in a sentence. (a pie is very delicious and extremely expensive) Noun Phrase: words that work together to name and describe a person,place, thing, or idea. (do you enjoy reading this book) Verb Phrase : can be the predicate of a sentence or a clause. ( he was walking to work today)
PARTS OF SPEECH: There are eight parts of speech, noun, pronoun, verb, adjective, adverb, preposition, conjunction, and interjection. Noun: name of person, place, thing or idea. Proper nouns always start with a capital letter, common nouns do not. (Dolma,Gopalpur, Pen) Pronoun: A pronoun is a word used in place of noun.(Me, I, you, he , she, and etc) Verb: A verb expresses action. There is main verb and sometimes one or more helping verbs. (focus, run) Adjective: An adjective is a word used to modify or describe a noun or pronoun. It usually answers the question of which one, what kind of how many. (fantastic, huge, charming)
Adverb: an adverb describes or modifies a verb, an adjective or another adverb but never a noun. It usually answers the questions of When, where, how, why, under what conditions or to what degree. (today, soon, once, just) Preposition: A preposition is word placed before a noun or pronoun to form a phrase modifying another word in the sentence.(at, from, far) Conjunction: A conjunction joins words, phrases or clauses and indicates the relationship between the elements joined.(and, but, so,either) Interjection: An interjection is a word to express emotions. It is often followed by an exclamation mark.(Eww!, Hey!, Bingo!, Aww!)
ARTICLES: A/an and The are the three types of English articles. When you have a single, countable English noun, you must always have an article before it. We cannot say please pass me pen, we must say please pass me the pen or please pass me a pen An article is a word used to modify a noun, which is a person, place, object or idea. Articles are used before nouns to show whether the nouns are general or specific.
Uncountable nouns dont use a or an. This is because you cant count them. For example , advice is an uncountable noun. You cant say he gave me an advice , but you can say he gave me some advice or he gave me a piece of advice. You can use the to make general things specific. You can use the with any type of noun be it plural or singular, countable or uncountable. Please pass me the pen, here the is used to make that pen specific.
CONSTRUCTION OF A PARAGRAPH Paragraphs are comprised of sentences but not random sentences A paragraph is a group of sentences organized around a central topic.
Elements of Paragraph: the paragraph is unified around this main idea with the supporting sentences providing detail and discussion. refers to the way you organize your supporting sentences. quality that makes your writing understandable. well developed paragraph. Sentences clearly an d sufficiently support the main idea, then your paragraph is complete.
Clause: janet eats cake daily Phrase : my cousin janet eats cake daily
COMMUNICATION SKILLS.pptx

More Related Content

COMMUNICATION SKILLS.pptx

  • 2. The term communication derived from the latin word communicate which means to share. Communication is effective when the receiver understands what the sender says
  • 3. TYPES OF COMMUNICATION VERBAL COMMUNICATION NON-VERBAL COMMUNICATION VISUAL COMMUNICATION
  • 4. A VERBAL it is one of the usual ways of communication that involve direct interaction and instant response whether it be oral or written communication. Oral or spoken communication involves face to face conversation, telephonic conversation, etc between two or more people. types of verbal communication. interpersonal communication (face to face) written communication small group communication public communication
  • 5. NON-VERBAL: it is a way of communication that involves all types of non-verbal actions in a interactive environment. the message is conveyed without sound. i.e with the use of symbols , gestures, eye contact, facial expression, body language, etc. Types of non verbal- facial expression like anger, fear or happiness can be used effectively. posture like relaxed body while standing builds confidence gestures like raising hands can express your idea. touch like shaking hands can encourage a person. paralanguage includes tone, volume 'oe' speed of expressions space should be maintained while formal or informal communication.
  • 6. C. VISUAL COMMUNICATION: it is a way of communication in which message is conveyed in an imagery form. it can be in the form of signs, pictography, films and many more. all images and symbols like traffic signals, sign boards or direction signals at malls, roads, etc are all effective ways of expressing ideas.
  • 8. : sender sends through desired medium information converted from one system to another system in the form of codes. it is the medium through which the information is send process of converting encoded message to understandable form. person who receive the information feedback is the response of the receiver
  • 9. BARRIERS (Obstacles or difficulties) In Effective Communication Noise : noise is an undesirable input due to which communication barriers enter the communication process and cause distortion of the message.
  • 10. Type of Barriers (separates people) (message interpreted ) (language and cultural) (medium problems) (style of communication) (fear, anger or happiness) (doubting, nagging habit)
  • 11. Measures to Overcome Barriers know your audience simple and clear words noise source should be identified and eliminated listen attentively to avoid misunderstanding ensure your message has been understood. choose right medium
  • 12. PRINCIPLES OF EFFECTIVE COMMUNICATION info should clear to the sender simple and understandable receiver understand and send feedbacks maintain the flow of information sufficient and complete : avoid late messages gets to know how the message is conveyed choosing proper medium
  • 13. 7Cs of Communication one should stick to the point and keep it short. message should be strong. communication should be error free be clear about the goals of message. message should be relevant to the main topic. message should be complete and include all relevant information communication should be honest, respectful and friendly.
  • 14. SENTENCES AND ITS KINDS A sentence is a group of words giving a complete thought. A sentence must contain a subject and verb. There are mainly our types of sentences.
  • 15. TYPES OF SENTENCES Declarative Sentence: states a fact and ends with a full stop. (My car is back) Imperative Sentence: it is a command, a polite request or an advice (Bring me a glass of water) Interrogative Sentence: asks a question and ends with a question mark. (Do you have a pen) Exclamatory Sentence: expresses excitement or emotion. It ends with and exclamation mark. (How strange it was)
  • 16. PHRASE A Phrase is a group of words that stand together as a single grammatical unit, typically as part of a clause or a sentence. Clause: janet eats cake daily Phrase : my cousin janet eats cake daily
  • 17. EXAMPLE: Without phrases The horse[S] runs[V] people[S] do not sleep[V] at night[O]. He[S[ sacrificed[V] his life[O] With Phrases The horse[S] runs[V] at a good speed A lot of[P] people[S] do not sleep[V] at night[O]. He[S[ sacrificed[V] his life[O] for the sake [P]of his country.[O] [V] =VERB [O] = OBJECT [P]=PHRASE [S]= SUBJECT
  • 18. TYPES OF PHRASE: Adverb Phrase: answer the questions how, where, why or when. ( I parked the car right here) Prepositional Phrase: its object and any words that modify the object.( a town near london) Adjective Phrase: group of words that describe a noun or pronoun in a sentence. (a pie is very delicious and extremely expensive) Noun Phrase: words that work together to name and describe a person,place, thing, or idea. (do you enjoy reading this book) Verb Phrase : can be the predicate of a sentence or a clause. ( he was walking to work today)
  • 19. PARTS OF SPEECH: There are eight parts of speech, noun, pronoun, verb, adjective, adverb, preposition, conjunction, and interjection. Noun: name of person, place, thing or idea. Proper nouns always start with a capital letter, common nouns do not. (Dolma,Gopalpur, Pen) Pronoun: A pronoun is a word used in place of noun.(Me, I, you, he , she, and etc) Verb: A verb expresses action. There is main verb and sometimes one or more helping verbs. (focus, run) Adjective: An adjective is a word used to modify or describe a noun or pronoun. It usually answers the question of which one, what kind of how many. (fantastic, huge, charming)
  • 20. Adverb: an adverb describes or modifies a verb, an adjective or another adverb but never a noun. It usually answers the questions of When, where, how, why, under what conditions or to what degree. (today, soon, once, just) Preposition: A preposition is word placed before a noun or pronoun to form a phrase modifying another word in the sentence.(at, from, far) Conjunction: A conjunction joins words, phrases or clauses and indicates the relationship between the elements joined.(and, but, so,either) Interjection: An interjection is a word to express emotions. It is often followed by an exclamation mark.(Eww!, Hey!, Bingo!, Aww!)
  • 21. ARTICLES: A/an and The are the three types of English articles. When you have a single, countable English noun, you must always have an article before it. We cannot say please pass me pen, we must say please pass me the pen or please pass me a pen An article is a word used to modify a noun, which is a person, place, object or idea. Articles are used before nouns to show whether the nouns are general or specific.
  • 22. Uncountable nouns dont use a or an. This is because you cant count them. For example , advice is an uncountable noun. You cant say he gave me an advice , but you can say he gave me some advice or he gave me a piece of advice. You can use the to make general things specific. You can use the with any type of noun be it plural or singular, countable or uncountable. Please pass me the pen, here the is used to make that pen specific.
  • 23. CONSTRUCTION OF A PARAGRAPH Paragraphs are comprised of sentences but not random sentences A paragraph is a group of sentences organized around a central topic.
  • 24. Elements of Paragraph: the paragraph is unified around this main idea with the supporting sentences providing detail and discussion. refers to the way you organize your supporting sentences. quality that makes your writing understandable. well developed paragraph. Sentences clearly an d sufficiently support the main idea, then your paragraph is complete.
  • 25. Clause: janet eats cake daily Phrase : my cousin janet eats cake daily