This document discusses implementing a corporate social network using SharePoint 2013. It begins with an agenda that will cover why social features are needed, common company problems, advantages of SharePoint 2013, estimated investment, and return on investment. The presenter is then introduced along with his background and contact information. Several slides then discuss specific problems companies face like knowledge loss, employee turnover, and collaboration challenges. Advantages of social networking like engagement and talent retention are also covered. Features of SharePoint 2013 for social networking are outlined and compared to other options. Estimated hardware, software, and development costs are provided for a sample project. Finally, potential returns on investment are listed, including increased sales, engagement, and innovation.
2. Agenda
Why do you need Social features?
What are companys problems facing?
Why SharePoint 2013 but others?
Estimation for Investment
The ROI
Q&A
3. About Me
NGUYEN HOANG NHUT
8+ years experiences in Software development
Speaker and Community Organizer
Email: nhutcmos@gmail.com
Blog: http://nhutcmos.wordpress.com
Events: http://sharepointsaturday.org/vietnam
SharePoint Consultant. MOSS 2207, SharePoint Server 2010,
SharePoint 2013, 息Microsoft technology. Lotus Notes migration
4. Why do you need Social?
~50 million people
~150 million people
66% of online adults use Facebook
~700 million people
And others social networking
12. Where Do You Store Your Knowledge
Assets?
Ten Percent of Salary
Costs Spent on
Useless Searches :
Based on surveys of
corporate middle
managers, research by
IDC and Forester
indicates that for every
1,000 employees,
companies spend $5
million in salary expense
each year on time
wasted looking for
information that is never
found.
13. Where Do You Store Your Knowledge
Assets?
When people move to
another team or leave
the organization, they
take their knowledge
with them
14. Where Do You Store Your Knowledge
Assets?
Cost of Employee
Turnover research
by Bliss&Associates:
The cost of lost
productivity when a
new employee joins the
team. Costs assume a
weekly wage of $1000
15. Working across geographies
The corporate business
community brings people
together from across
departments and
geographies to
collaborate as if they are
in the same room
16. Attracting and Retaining Top Talent
Many companies
today use public social
networking tools to
recruit top talent from
all over the globe
through referrals,
talent searches, and
informal interactions
By providing a means
for enhanced
participation and
stronger engagement
within the
organization,
employees are more
likely to stay at the
company longer.
17. Attracting and Retaining Top Talent
From Compilation of Turnover Cost Studies researching of
SASHA Corporation
What Does It Cost to Replace an Employee? Industry experts
agree that it can cost anywhere from 25% to 200% of the annual
compensation to fill a position. This figure includes recruiting costs,
training, and lost productivity.
Costs increase with the level of the position being filled, and they can
run very high for top sales positions.
Studies show that replacing a supermarket cashier costs
approximately $4000. Filling a $70,000-per-year position typically
costs over $100,000.
19. Calculating the Real Value of Effective
Collaboration
The State of Employee Engagement 2008, North American Overview
researching of BlessingWhite
JC Penny has found that stores scoring highest in employee engagement
have 10% more sales and 36% more operating income than low scoring
stores
Studies by Gallup and Towers Perrin found that public companies scoring
high in employee engagement have significantly higher growth in earnings
per share than low scoring companies
Increasingly managers believe that higher employee engagement drives
improved business results
21. Why SharePoint 2013 but others
Features
Managed Metadata Service
Advanced routing (w/metadata)
User profiles (My Sites)
Status updates/activity feeds
Knowledge mining
Bookmarks (replaces My Links)
Feedback/rating
Note board (Wall)
Podcasting kit
Social tagging
Expertise tagging
Wikis
Share & Track tab
Individual and team blogs
People and social search
Scorecard
Ease of Entry Internal A+, External
C
Discovery B+
Contextual Search B+
Enterprise Content Management B+
Building Communities C
Team Collaboration A
Real-Time Connections B
Cost D
Extensibility A
22. Excellent
By bringing all your people together you can learn what worked in one area of
the business, be it a region or department, and apply it to another
23. Responsibility
Since people join
social, as behavior,
fast reply, keep
commitment, and
accountable for
your actions
towards yourself,
others and the
company
24. Strength in diversity
Reputation social
score make your
people more
inspiring and want
to become reliable
person and voted
by others
25. Teamwork
By connecting
people and
information youll
produce better work
faster without the
need for
considerable
investment but
effective teamwork
27. Uncompromising standards of
business and personal integrity
Everything which
shared by people
can be managed.
Work in defined
process
Managed by IT
governments
28. Continuous learning and
development
Businesses can
capitalize on social
network behavior to
share and re-use
knowledge and
information.
Micro Blog, Blog posts
and comments:
Dialogue and
conversation is the
backbone of most
social solutions, and no
doubt youre familiar
with how it works on
Facebook at all
29. Open, honest, constructive and clean
community
Setting and
managed is suitable
for your community
Social networks
allow your people to
form communities of
excellence around
any topic and start
communicating
even across
different offices and
countries
30. Transparent information
All information
should be
tracking and
tracing
corresponding
They are suitable
for searching with
relevant
information
31. Estimation for Investment
Hardware Requirement
Processor 64-bit, 8 cores for medium deployments
RAM 16 GB for medium deployments
Hard disk 500 GB for system drive
Cost $5000
Software Requirement
SQL Server The 64-bit edition of Microsoft SQL Server 2012. Or
The 64-bit edition of SQL Server 2008 R2 Service Pack 1
Windows Server 2008 Windows Server 2008 R2 SP1 (KB 2759112) Or
Windows Server 2012 (KB 2765317)
SharePoint Server SharePoint Server 2013 Enterprise edition
Cost $4,900 + $95*Cals Or
$0 (Use MSDN package if you are Microsoft Gold partners)
For single server with a built-in database or single server that uses SQL Server
32. Estimation for Investment
Project Duration: 2 months
Project Manager 1 person
Responsibility: The planning, execution and closing project, building the
project requirements, managing cost, time, scope, and quality.
Technical Leader 1 person
Responsibility: Design and plan for architecture in SharePoint Server 2013,
coordinate source code development and documentations
Developer 2 persons
Responsibility: SharePoint configuration and develop corresponding features
as requirements, enhance more social features from SharePoint server 2013
Tester 1 person
Responsibility: Software tester is responsible for understand requirements,
creating test scenarios, test scripts, preparing test data, executing test scripts
and reporting results
Total 176 man-days
For development
33. Think about The ROI
Enhanced employee engagement
Increase customer satisfaction and loyalty
Higher sales
Lower staff turnover
Significant savings in recruitment and employee on-boarding costs.
Streamlined operations and cut down operational costs
Better, faster innovation (KISS)
Knowledge: capture and grow its knowledge
Intelligence: gain intelligence on organization effectiveness, process issues,
employee problems, innovation etc.
Sale: increase the quality of sales, from pipeline management, pre-sales to
the actual deals themselves
Support : create a community that can engage and support your employees,
increasing effectiveness and retention and positively impacting your bottom
line