The document describes observations from several stores in a mall in Zaragoza, Spain. It notes characteristics like the products sold, music played, customer demographics, store layout and colors, and level of crowding at each store. Stores mentioned include an underwear store, cosmetics and clothing store, adventure gear store, accessories store, and game store. Common themes across stores are descriptions of the music, colors, customers, and shopping behaviors observed.
2. Not allowed to take any picture
Just pictures outside the store
Pictures allowed
3. Socks, leggings and
panties store.
Energetic music.
Costumers need to
touch the product.
We tend to walk
on the left.
Young women are
the customers and
workers.
4. Underwear for women.
Everything is accessible.
Same image as
Calzedonia (then I
realize that they are
from the same owner).
I came in the store
because of the TV
advertisement but I
didn卒t like the store, is
not a nice atmosphere,
the white color all over
the store make you feel
in a cold place.
5. Cosmetics and
organic clothing.
Nice smell and
relaxing music.
The store colors
have the same
color that the logo
and uniform.
The cash register
is hide.
6. Adventure store:
clothing, backpack,
tents
No music.
Dark floor that
contrast with the
products.
Really good show
fronts.
Very good service.
7. Accesories store.
Customers are
young women.
The customers
spend at least 5-10
min at least.
Most of the time
browsing instead
of buying.
Very crowded.
9. Games store.
All the workers are
young men.
Most of the
customers are men.
Very crowded.
Most of the
customers are men.
Wood floor.
Pop Spanish music.
Very good service.