On February 17, 2017, over 350 cultural organizationsmuseums, libraries, archives, science centers, and educational groupscollectively rejected the idea of alternative facts by sharing thousands of posts on social media tagged #DayofFacts. Using facts about immigration, climate change, refugees, LGBT issues, freedom of the press, support for the arts, and more, the campaign quickly went viral and generated 50,000+ posts and plenty of press coverage. In this presentation, Mara will discuss the original goals of the campaign, how she and her co-conspirator Alli Hartley pulled off an international day of museum resistance, and evaluate of the success and usefulness of the action. Caitlin Kearney and Lucille Carver will discuss the Field Museums viral #DayofFacts video that was viewed over 1 million times and widely celebrated.
Mara will present the #DayofFacts both as a general social media case-study and one of institutional bravery: many participants needed convincing to join a potentially risky action. The campaign had to have a coherent message but also be relevant to each institutions mission to mitigate possible blow-back for appearing too political. Factors that encouraged participation included the extensive content suggestions the organizers provided in advance, support from major museum and library organizations, and knowing which other institutions were participating. Mara will discuss inspiring feedback from the campaign as well as the problematic fact that the viral nature of the campaign activated some of the kind of negative rhetoric and unsubstantiated assertions it was meant to fight.
Ultimately, evaluation revealed increased engagement and goodwill for the majority of the institutional partners, was deeply meaningful for participants, and proved that standing up for truth in a mission-aligned way can be a huge benefit for institutions. To demonstrate this, Lucille and Caitlin will share a look at #DayofFacts from within the Field Museum: how they secured institutional buy-in to participate, how the video came to be, and the overwhelming positive reaction they received from their audiences and in staff morale.
The campaign demonstrated the need for museums as truth-tellers and provided a productive framework for institutions to assert their missions in a powerfully public and united way.
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#DayofFacts: Pushing Back on Alternative Facts One Tweet At A Time [MCN 2017]
1. #DayofFacts: Pushing Back on Alternative Facts, One Tweet at a Time
MARA KURLANDSKY & CAITLIN KEARNEY
NOVEMBER 10, 2017
#MCN2017-F23
2. The Story Behind the
#DayofFacts
Mara Kurlandsky, Project Coordinator for Digital Engagement,
National Museum of Women in the Arts
@mkurlandsky
MCN 201702
13. How did we do it?
Gauge interest
Pick a date
Make the case
Provide resources & guidance
Spread the word
Accept constructive criticism
Land some big fish
Notify the press
Confirm the participants
Prepare for the trolls
Hope for the best
MCN 201713 #MCN2017-F23
14. How did we do it?
Gauge interest
Pick a date
Make the case
Provide resources & guidance
Spread the word
Accept constructive criticism
Land some big fish
Notify the press
Confirm the participants
Prepare for the trolls
Hope for the best
MCN 201714 #MCN2017-F23
15. How did we do it?
Gauge interest
Pick a date
Make the case
Provide resources & guidance
Spread the word
Accept constructive criticism
Land some big fish
Notify the press
Confirm the participants
Prepare for the trolls
Hope for the best
MCN 201715 #MCN2017-F23
16. How did we do it?
Gauge interest
Pick a date
Make the case
Provide resources & guidance
Spread the word
Accept constructive criticism
Land some big fish
Notify the press
Confirm the participants
Prepare for the trolls
Hope for the best
MCN 201716 #MCN2017-F23
17. How did we do it?
Gauge interest
Pick a date
Make the case
Provide resources & guidance
Spread the word
Accept constructive criticism
Land some big fish
Notify the press
Confirm the participants
Prepare for the trolls
Hope for the best
MCN 201717 #MCN2017-F23
18. How did we do it?
Gauge interest
Pick a date
Make the case
Provide resources & guidance
Spread the word
Accept constructive criticism
Land some big fish
Notify the press
Confirm the participants
Prepare for the trolls
Hope for the best
MCN 201718 #MCN2017-F23
19. How did we do it?
Gauge interest
Pick a date
Make the case
Provide resources & guidance
Spread the word
Accept constructive criticism
Land some big fish
Notify the press
Confirm the participants
Prepare for the trolls
Hope for the best
MCN 201719 #MCN2017-F23
20. How did we do it?
Gauge interest
Pick a date
Make the case
Provide resources & guidance
Spread the word
Accept constructive criticism
Land some big fish
Notify the press
Confirm the participants
Prepare for the trolls
Hope for the best
MCN 201720 #MCN2017-F23
21. How did we do it?
Gauge interest
Pick a date
Make the case
Provide resources & guidance
Spread the word
Accept constructive criticism
Land some big fish
Notify the press
Confirm the participants
Prepare for the trolls
Hope for the best
MCN 201721 #MCN2017-F23
22. How did we do it?
Gauge interest
Pick a date
Make the case
Provide resources & guidance
Spread the word
Accept constructive criticism
Land some big fish
Notify the press
Confirm the participants
Prepare for the trolls
Hope for the best
MCN 201722 #MCN2017-F23
23. How did we do it?
Gauge interest
Pick a date
Make the case
Provide resources & guidance
Spread the word
Accept constructive criticism
Land some big fish
Notify the press
Confirm the participants
Prepare for the trolls
Hope for the best
MCN 201723 #MCN2017-F23
24. 350 institutions on Twitter, Instagram, and Facebook
From 16 countries & 40 U.S. states
Nearly 50K Tweets & Instagrams using the hashtag
1,500 Tweets related to the campaign
475 Instagrams related to the campaign
200 Facebook posts relating to the campaign
#DayofFacts trended on Twitter for several hours
@DayofFacts finished with over 3,000 Twitter followers
MCN 201724 #MCN2017-F23
26. We saw a huge jump in the amount of
engagement on our page from
#DayofFacts. We focused our posts on
immigration to our area and on many
posts saw people sharing their own
family stories about immigrating to the
United States.W.K. Gordon Center for
Industrial History of Texas
70% of survey respondents said that their
#DayofFacts posts received more
engagement than usual
We had an overwhelmingly positive
response to our involvement, and saw
engagement from a couple of our fellow
Chicago institutions, too. It was a great
experience and we saw tremendous
engagement.Chicago Academy of
Sciences
Our #DayofFacts posts really
resonated with people. We saw huge
spikes in both engagement and followers
during the day and after.Newberry
Library
MCN 201726 #MCN2017-F23
29. Thank you for organizing the event; it
helped me push our institution to become
more relevant in the stories we tell.W.K.
Gordon Center
This initiative seemed very effective in
underscoring our museums commitment
to inclusiveness and integrityNoguchi
Museum
It was a positive and affirming way to
network and show solidarity.... Job Carr
Cabin Museum
A way for us to participate in a larger
conversation with mission-related
messaging. Museum of the Moving
Image
The event empowered my colleagues and
me to take a stand for information and facts
during a time when we wanted to do
something but werent quite sure what to
do.Gustavus Adolphus College
This was, for us, a great exercise in truth
and fact-telling as we move forward in re-
interpreting our complex past as a historic
house museum and former country estate.
Reynolda House Museum
Thank you for organizing so our collective
voices could rise up and be heard. What an
impact we made together.Riverside Art
Museum
MCN 201729 #MCN2017-F23
30. #DayofFacts at
the Field Museum
Caitlin Kearney, Digital Content Developer, Field Museum
@caitkear
MCN 201730
31. The decision
Q:
Will other museums participate?
Does it align with our mission?
Are we preaching to the choir?
Conversely, who might we alienate?
How big should we go?
A:
Facts are kind of our thing. Lets own it.
MCN 201731 #MCN2017-F23
32. The video (and the facts)
Gloom and doom = nonstarter
Sign-making party (200+ signs!)
Filmed February 10
Staff support = essential
MCN 201732 #MCN2017-F23
34. The future
Decision-making processes
Areas of focus:
Climate change
Environmental conservation
Women in STEM
Protection of cultural heritage
Safeguarding science
March for Science
Whats next?
Photo: @swigs27
MCN 201734 #MCN2017-F23