Direct interactions 2015
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Direct Interactions provides virtual contact center services through customer service representatives who work from home to support software, healthcare, and government clients. They have over 8 years of experience, recruit nationwide, and offer ongoing training and performance management including gamification to keep their turnover rate low at 9%. They have won several awards for their work and partnerships.
Direct interactions 2015
- 1. Virtual Contact Center Above and beyond the calltm
- 2. We strengthen customer relationships with a local voice that enhances the customer experience
- 3. We provide customer service representatives for software, healthcare, and government
- 4. By partnering with DI, we can provide an exceptional customer experience for our community while supporting work at home opportunities for a unique workforce. Tim, VP of Worldwide Operations
- 5. Nationwide recruiting 8 years of uninterrupted operations Turnover rate of 9%
- 6. DISTANCEtm Training Direct InteractionS Trained Agent Nesting and Client Education
- 7. Performance management includes awards, promotions and gamification
- 8. 2015 AtWork! Partner of the Year 2014 NVS Employer of the Year 2013 PROVAIL Corporate Partnership Award