MealJet - EECS 441 Assignment II

Oct 8, 20140 likes467 views

MealJet is a food delivery service that aims to deliver good food within 15 minutes for $8. The document discusses developing an iPhone app for MealJet drivers to make the delivery process more efficient by helping drivers easily find pickup locations. It also aims to provide a more service-minded experience by allowing drivers to choose when they drive and to help customers safely. Additionally, the app could help drivers seek more stable income by paying them hourly instead of per delivery. The document provides user quotes supporting these goals and introduces Sunny Jones, a 34-year-old part-time driver.

MealJet
EECS 441 - Assignment II
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Jashanjit Kaur, Kruthi Sabnis Krishna, Rahul Raina, David Quesada, Austin Feight

What is MealJet?
Good Food. 15 minutes. $8.
Customer makes order Driver is assigned order Delivery

Problem Statement
iPhone App for Drivers of MealJet

• Efficient!
User Quotes: “This (finding exact pickup location) is like a wild goose chase”
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• Service Minded!
User Quotes:
“I don’t drive on Mondays because nobody is relying on me”
“It’s not just about getting more number of customers, I also feel good with
myself after dropping drunk kids home safely in evenings”
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• Looking for stable income!
User Quotes: “…should pay hourly, rather than per delivery”
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Sunny Jones 34 years old, part-time driver

Thank You!!
Feedback, Questions?
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Drivers delivering food orders currently have to switch between multiple apps like email, calling, and maps apps to get order details and navigate efficiently. This MVP user feedback aimed to get driver perspectives on efficiently delivering orders using a single app. Feedback indicated that browsing orders, navigating to destinations, and calling customers were most important. However, switching between the app and maps was unclear, the "Go Online" flow was annoying, and drivers were reluctant to update inventory. Next steps include refining flows, embedded maps, and automating inventory updates to improve the driver experience.

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The document discusses feedback from drivers on an early version (MVP 1.0) of a food delivery app called MealJet. Drivers complained about map and app switching being inconvenient, and the process for accepting and canceling orders not being intuitive. They wanted an easy way to view their inventory in the car. Based on this feedback, MVP 2.0 improved the app by integrating maps and adding an intuitive interface for orders. While drivers were pleased, they still wanted parking locations shown. The document outlines further improvements planned for MVP 3.0, such as turn-by-turn navigation, security upgrades, and authentication. It also reflects on lessons learned about collaboration between developers and designers.

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The document discusses a food delivery service called MealJet that aims to address problems with existing delivery being too expensive and slow. It focuses on developing an app (MVP1) to help drivers more effectively and safely manage and complete multiple delivery orders by consolidating key tasks and information needed into a single interface rather than requiring switching between multiple apps. The app would allow drivers to manage orders, update inventory, navigate routes, and call customers.

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