1) The document describes an empathy map for someone who feels they had more freedom and control over their time and interests as a student compared to their current job.
2) As a student, they were able to choose interesting tasks and hobbies, but their current job only allows assigned tasks and they have less free time for hobbies.
3) They feel less in control of their life now that they have started working full-time.
2. Empathy Map
Say:
1. Environment: a. flexible, just need to
have a good self-control. b. fixed. Fixed
time on fixed tasks.
2. Relationship: a. equal. b. need to pay
high attention on relationship with boss.
3. Care most: a. do think interesting. b. jobs
that are interesting, with good pay and
good boss and that she is skilled in.
4. Hobby: a. learn French, some free-time
clubs like school magazine. b. much less
hobbies, just running.
Think:
When she was a student, she had much
more freedom, and can choose to do those
interesting stuff.
When she started to work, she need to face
the boring stuff and consider some real-life
problems, like salary and relationship with the
boss and colleagues.
Do:
1. Just did things that she feel interesting
when as a student but can only do assigned
tasks after working.
2. When communicating with people, she
was just with those she like as a student, but
it’s hard for her to decide her boss.
3. Her hobbies became much less after
starting to work.
Feel:
She feels life was in control as a student, but
the control is much less after starting to work.
3. Problem Statement
ï‚— My friend, Nya, is looking for a working environment
that she can have more control over her work. I think it
will be much better for her to get a new job that she is
truly interested in.