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EVS Staff Reference Letter - Parvana

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Parvana Balayeva

Parvana Balayeva was employed as the Event Services Deputy Venue Manager for the Baku Sports Hall from August 2014 to June 2015 for the European Games in Baku. She was responsible for developing and implementing the event services plan across multiple venues, moving to focus on the Baku Sports Hall during the Games. Event Services is a large operation primarily relying on volunteers for roles like ushering and information. Parvana was effective in delivering the operations to a high standard, successfully training and leading up to 150 volunteers and staff. Her supervisor highly recommends her for future positions.

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30 June 2015 To whom it may concern Parvana Balayeva – Event Services Deputy Venue Manager Parvana was employed by Baku European Games Organising Committee through our Graduate Programme from 25 August 2014 to 30 June 2015 as Event Services Deputy Venue Manager for Baku Sports Hall (BSH). Parvana was responsible for developing and implementing the event services plan across a number of City venues moving to BSH for Games time. Event Services is one of the largest functions in the Games primarily composed of volunteers in key customer facing roles on venue such as directional marshals, ticket scanning, ushering, mobility services, spectator information and direction. It is a highly complex and dynamic working environment requiring effective communication and organisational skills, the ability to negotiate and influence, teamwork and excellent leadership of a blended workforce of volunteer and paid staff. Parvana was an extremely effective member of the team, successfully delivering the event services operations to a very high standard of excellence. She demonstrated strong operational, communication and analytical skills, was very personable and has the natural ability to get the best out of her team. She successfully trained and led up to 150 volunteers and paid staff at the 1st European Games in Baku. Parvana exceeded expectations and successfully fulfilled the role of Event Services Deputy Venue Manager and I would highly recommend her for a position within any organisation. Yours sincerely Lynn D Stent Senior Manager – Event Services City Cluster © Baku European Games Operation Committee (BEGOC) 2014 All Rights Reserved

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EVS Staff Reference Letter - Parvana

  • 1. 30 June 2015 To whom it may concern Parvana Balayeva – Event Services Deputy Venue Manager Parvana was employed by Baku European Games Organising Committee through our Graduate Programme from 25 August 2014 to 30 June 2015 as Event Services Deputy Venue Manager for Baku Sports Hall (BSH). Parvana was responsible for developing and implementing the event services plan across a number of City venues moving to BSH for Games time. Event Services is one of the largest functions in the Games primarily composed of volunteers in key customer facing roles on venue such as directional marshals, ticket scanning, ushering, mobility services, spectator information and direction. It is a highly complex and dynamic working environment requiring effective communication and organisational skills, the ability to negotiate and influence, teamwork and excellent leadership of a blended workforce of volunteer and paid staff. Parvana was an extremely effective member of the team, successfully delivering the event services operations to a very high standard of excellence. She demonstrated strong operational, communication and analytical skills, was very personable and has the natural ability to get the best out of her team. She successfully trained and led up to 150 volunteers and paid staff at the 1st European Games in Baku. Parvana exceeded expectations and successfully fulfilled the role of Event Services Deputy Venue Manager and I would highly recommend her for a position within any organisation. Yours sincerely Lynn D Stent Senior Manager – Event Services City Cluster © Baku European Games Operation Committee (BEGOC) 2014 All Rights Reserved