The document outlines 3 steps to creating an effective business message: 1. Planning - Think about the main idea, audience, and how the audience will receive the message. Craft an outline using tools like bullets or AIDA (Attention, Interest, Desire, Action). 2. Writing the Message - Write professionally using a clear tone and concise language while building rapport and choosing powerful words. 3. Completing the Message - Proofread, edit, and review to ensure the message is clear, concise, understandable, and effectively conveys its overall purpose with evidence. These steps are crucial for writing different business messages like reports, proposals, and resumes.