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gameFI-Information-Sheet

Matt Davis
Matt Davis

The document discusses an employee engagement platform called gameFI that aims to modernize workforce engagement. It does this by leveraging game mechanics to focus employees on key metrics, deliver real-time feedback, and ensure employees have the necessary skills and knowledge to succeed. Recent clients of gameFI reported increases in things like loan coverage sold, referral activity, and employee engagement after implementing the platform.

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Optimizing your workforce with feedback, focus, and fun. Deliver real-time performance feedback, driving engagement and results. Ensure employees are focused on the the metrics that drive success. Verify employees have the knowledge they need to be successful.
2GAMEFI, INC. Identifying the employee engagement problem. The modern workforce has some catching up to do. As technology has allowed employees to experience instant feedback and grati鍖cation in every other aspect of life, their workplaces have offered essentially the same experience for decades: annual performance reviews, disconnection between management and front-line employees, and unpredictable business results. The old way isnt working and youre paying for it with employee burnout, poor staff performance, and sub-par customer metrics. A recent Gallup study indicates that only 13% of worldwide employees are engaged with their work, and that 24% are actively disengaged. gameFI is here to change that. Our one-of-a-kind employee engagement platform was built to modernize workforce engagement, focusing your employees on what matters and delivering balanced, real-time feedback about how employees are doing to drive results.
3GAMEFI, INC. Focusing, recognizing, and motivating employees in real-time is no longer an optional proposition if 鍖rms are serious about retaining top performers and achieving a culture of sales, service, and excellence. - gameFI Founder, Matt Davis
4GAMEFI, INC. Addressing financial institutions employee engagement problem. Financial Institutions need pro鍖table loan/deposit growth Banks and credit unions need pro鍖table loan and deposit growth to generate returns. Retail branches are the leading source for pro鍖table cross-sell activity and deepening share of wallet. While many consumers shop online for products, >80% of account openings/closings and loan applications still occur in-person at a branch. Research studies suggests this trend will continue as the needs of consumers become more complex. Focused and engaged employees drive business results The gameFI platform is designed speci鍖cally for 鍖nancial institutions, and leverages game mechanics to ensure staff is: Incentivized to drive business results Focused on your institutions strategic priorities Motivated to continuously improve skills Engaged with (and passionate about) their jobs Game designers have been engaging audiences for centuries. Only recently have businesses discovered that these same mechanics that make games addictive and fun can drive results in non-game environments. gameFI is a one-of-a-kind platform that focuses staff on driving business results with engaging leaderboards, challenges, training, and real-time feedback. Evidence from current clients >200% increase of loan coverage sold on new loans originated by loan of鍖cers at a multi-billion $ credit union (over baseline of 30%, sustained over 6 months) ~160% referral activity from front-line branch employees to loan of鍖cers at a multi-billion dollar credit union 100% accuracy of employees balancing registers achieved for a branch for 2 months 20% improvement in employee recognition and overall engagement by workers at a global top-5 consulting 鍖rm
9%41 AMiPad #13 #12 #11 #10 #14 #15 #16 PLAYERS, CURRENT MONTH Loans Closed #2 Alyssa Reynolds 80 79 Melissa Blevins #3 Jessica Bright Jennifer Stephens LEOTA Ben Lease MAIN STREET Scott Meyer LEOTA Cody Stephenson WHITAKER Christopher Brom鍖eld LENOIR Phyllis Le鍖er MAIN STREET Brent Wakeman #1 86 Leaderboards Challenges Scenarios OK Thanks for pitching in to help Scott and Melissa on the EOM reporting. We had a big month thanks to everyones e鍖orts...but that put some extra strain on the team to get reporting done on time. Thanks, as always, for being such a team player! 2 xKellyn Richardson Super Admin 5GAMEFI, INC. Modernizing feedback. Good luck convincing modern employees that annual performance reviews are getting the job done. In a fast-moving world that delivers real-time feedback on everything we do steps walked, likes, comments, calories consumed, and everything in between it seems absurd that a rigid process that delivers potentially 12- month old feedback would still be embraced. Even Human Resources professionals arent buying formal reviews as a solution anymore. A Deloitte survey found that 58% of HR executives consider reviews to be an ineffective use of supervisors time. Some of the most revered 鍖rms on the planet (Dell, IBM, Microsoft, and Adobe, as examples) have ditched formal reviews in favor of frequent, informal feedback. High potential young employees want regular feedback and career progression advice, not just once and done reviews. - Deloitte Global Human Capital Trends 2015 The gameFI platform delivers real-time feedback on the metrics that matter. Qualitative, peer-to-peer Rewards and Manager Notes deliver positive reinforcement for hard-to-measure contributions. Custom leaderboards, goals, and progress bars inform and motivate employees to succeed with quantitative measures.
100%9%41 AM Bright Leaderboards Challenges Scenarios Settings Log out 12 LEVEL 11,155 Messages ScenariosStats Competitions 3 345/ 700XP XP 50% Work 19% Learn 81% Serve ance August 2016 Credit Disability % 19% | Goal: 40% Credit Life % 42% | Goal: 40% DP Consumer Loan % 16 | Goal: 12 GAP Waivers 27 | Goal: 35 103 Rank 11 Rank 62 Rank 2 Rank 6GAMEFI, INC. Driving focus. Nothing guarantees poor performance like misalignment of strategic vision and tactical execution. Precise translation and measurement of strategic priorities for front-line is often the difference between business success and missed opportunities. Whats measured gets managed. The gameFI platform ensures perfect alignment of the strategic and the tactical through custom Leaderboards, Challenges, and Performance Widgets. An always there display constantly reminds employees of the metrics that matter, setting expectations and delivering progress reports in real-time. A critical expectation is that employees contribute in a balanced way. Its not good enough to simply achieve on quantitative measures. Having the knowledge needed to perform your job in the right way is important as well. Being a good teammate and delivering great client support is equally important. Work, Learn, and Serve scores make sure employees never sacri鍖ce performance, training, or service as they go about their day-to-day work.
9%41 AMiPad Jessica Bright 3 LENOIR OFFICE Leaderboards Challenges Scenarios Histo Win a Duel! Win a Duel with a co-worker! You can initiate the Duel or simply accept a Duel invitation from someone else. Upon a duel acceptance, you have 24 hours to compete! XP 12 1 x 0 An Apple a Day Close 30 used auto loans in a single month. XP 35 3 x 3 Remember that credit scores under 650 require secondary approval. XP 52 2 x 6 $5/month fee pays for itself after 2 ATM withdrawals This account is perfect for members who frequently use ATMs The Gold Account reimburses all foreign ATM fees Cross-sell ten Gold Checking Accounts in a single month. Gold Star Performer Congratulations! You just completed the Century Club Challenge and earned 150 experience points! OK CHALLENGE COMPLETED 7GAMEFI, INC. Serious fun. The 鍖nancial services industry is not to be taken lightly. Your work is serious business, impacting a decidedly intimate component of your clients lives. Attracting and retaining top talent is equally serious. The truth is if you want to take client engagement seriously, you must take employee engagement seriously. Whats fun gets done. While gameFI is not a game, it has been careful to leverage the things that make games fun, engaging, and addictive to drive performance. The powerful Scenarios feature makes learning and growing fun, while helping management quickly and easily identify training gaps and coaching opportunities. The Duel and Gauntlet features allow players to boost each others performance with friendly competition. And throughout the gameFI experience, players are celebrated for accomplishments big and small. Fun is not the goal, it is simply a by-product of establishing a culture of focus, recognition, teamwork, and performance.
8GAMEFI, INC. Results increased in focus areas. When two branches competed against each other on the platform, the results were amazing! - Engagement Director, $2B Credit Union
9GAMEFI, INC. Equipping managers with actionable data. Real-time feedback is a powerful way to drive engagement. This goes for management as well. Magic happens when data and insights are timely, actionable, and easy to understand for managers. Once we know something, we 鍖nd it hard to imagine what it was like not to know it. - Chip and Dan Heath, Switch With gameFIs robust Admin Portal, managers have a wealth of information and functionality at their 鍖ngertips. Recognize top performers with Rewards. Capture qualitative information about employee performance with Manager Notes. View, customize, and interact with dynamic Leaderboards. Compare individual employee performance to peers and of鍖ce averages to identify productivity trends, coaching opportunities, and excuses to celebrate progress. Set Goals by employee or of鍖ce. Customize Scenarios or Challenges. Enjoy the power of an aggregated performance management platform that puts you in control of results.
Madison, WI gameFI.org

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gameFI-Information-Sheet

  • 1. Optimizing your workforce with feedback, focus, and fun. Deliver real-time performance feedback, driving engagement and results. Ensure employees are focused on the the metrics that drive success. Verify employees have the knowledge they need to be successful.
  • 2. 2GAMEFI, INC. Identifying the employee engagement problem. The modern workforce has some catching up to do. As technology has allowed employees to experience instant feedback and grati鍖cation in every other aspect of life, their workplaces have offered essentially the same experience for decades: annual performance reviews, disconnection between management and front-line employees, and unpredictable business results. The old way isnt working and youre paying for it with employee burnout, poor staff performance, and sub-par customer metrics. A recent Gallup study indicates that only 13% of worldwide employees are engaged with their work, and that 24% are actively disengaged. gameFI is here to change that. Our one-of-a-kind employee engagement platform was built to modernize workforce engagement, focusing your employees on what matters and delivering balanced, real-time feedback about how employees are doing to drive results.
  • 3. 3GAMEFI, INC. Focusing, recognizing, and motivating employees in real-time is no longer an optional proposition if 鍖rms are serious about retaining top performers and achieving a culture of sales, service, and excellence. - gameFI Founder, Matt Davis
  • 4. 4GAMEFI, INC. Addressing financial institutions employee engagement problem. Financial Institutions need pro鍖table loan/deposit growth Banks and credit unions need pro鍖table loan and deposit growth to generate returns. Retail branches are the leading source for pro鍖table cross-sell activity and deepening share of wallet. While many consumers shop online for products, >80% of account openings/closings and loan applications still occur in-person at a branch. Research studies suggests this trend will continue as the needs of consumers become more complex. Focused and engaged employees drive business results The gameFI platform is designed speci鍖cally for 鍖nancial institutions, and leverages game mechanics to ensure staff is: Incentivized to drive business results Focused on your institutions strategic priorities Motivated to continuously improve skills Engaged with (and passionate about) their jobs Game designers have been engaging audiences for centuries. Only recently have businesses discovered that these same mechanics that make games addictive and fun can drive results in non-game environments. gameFI is a one-of-a-kind platform that focuses staff on driving business results with engaging leaderboards, challenges, training, and real-time feedback. Evidence from current clients >200% increase of loan coverage sold on new loans originated by loan of鍖cers at a multi-billion $ credit union (over baseline of 30%, sustained over 6 months) ~160% referral activity from front-line branch employees to loan of鍖cers at a multi-billion dollar credit union 100% accuracy of employees balancing registers achieved for a branch for 2 months 20% improvement in employee recognition and overall engagement by workers at a global top-5 consulting 鍖rm
  • 5. 9%41 AMiPad #13 #12 #11 #10 #14 #15 #16 PLAYERS, CURRENT MONTH Loans Closed #2 Alyssa Reynolds 80 79 Melissa Blevins #3 Jessica Bright Jennifer Stephens LEOTA Ben Lease MAIN STREET Scott Meyer LEOTA Cody Stephenson WHITAKER Christopher Brom鍖eld LENOIR Phyllis Le鍖er MAIN STREET Brent Wakeman #1 86 Leaderboards Challenges Scenarios OK Thanks for pitching in to help Scott and Melissa on the EOM reporting. We had a big month thanks to everyones e鍖orts...but that put some extra strain on the team to get reporting done on time. Thanks, as always, for being such a team player! 2 xKellyn Richardson Super Admin 5GAMEFI, INC. Modernizing feedback. Good luck convincing modern employees that annual performance reviews are getting the job done. In a fast-moving world that delivers real-time feedback on everything we do steps walked, likes, comments, calories consumed, and everything in between it seems absurd that a rigid process that delivers potentially 12- month old feedback would still be embraced. Even Human Resources professionals arent buying formal reviews as a solution anymore. A Deloitte survey found that 58% of HR executives consider reviews to be an ineffective use of supervisors time. Some of the most revered 鍖rms on the planet (Dell, IBM, Microsoft, and Adobe, as examples) have ditched formal reviews in favor of frequent, informal feedback. High potential young employees want regular feedback and career progression advice, not just once and done reviews. - Deloitte Global Human Capital Trends 2015 The gameFI platform delivers real-time feedback on the metrics that matter. Qualitative, peer-to-peer Rewards and Manager Notes deliver positive reinforcement for hard-to-measure contributions. Custom leaderboards, goals, and progress bars inform and motivate employees to succeed with quantitative measures.
  • 6. 100%9%41 AM Bright Leaderboards Challenges Scenarios Settings Log out 12 LEVEL 11,155 Messages ScenariosStats Competitions 3 345/ 700XP XP 50% Work 19% Learn 81% Serve ance August 2016 Credit Disability % 19% | Goal: 40% Credit Life % 42% | Goal: 40% DP Consumer Loan % 16 | Goal: 12 GAP Waivers 27 | Goal: 35 103 Rank 11 Rank 62 Rank 2 Rank 6GAMEFI, INC. Driving focus. Nothing guarantees poor performance like misalignment of strategic vision and tactical execution. Precise translation and measurement of strategic priorities for front-line is often the difference between business success and missed opportunities. Whats measured gets managed. The gameFI platform ensures perfect alignment of the strategic and the tactical through custom Leaderboards, Challenges, and Performance Widgets. An always there display constantly reminds employees of the metrics that matter, setting expectations and delivering progress reports in real-time. A critical expectation is that employees contribute in a balanced way. Its not good enough to simply achieve on quantitative measures. Having the knowledge needed to perform your job in the right way is important as well. Being a good teammate and delivering great client support is equally important. Work, Learn, and Serve scores make sure employees never sacri鍖ce performance, training, or service as they go about their day-to-day work.
  • 7. 9%41 AMiPad Jessica Bright 3 LENOIR OFFICE Leaderboards Challenges Scenarios Histo Win a Duel! Win a Duel with a co-worker! You can initiate the Duel or simply accept a Duel invitation from someone else. Upon a duel acceptance, you have 24 hours to compete! XP 12 1 x 0 An Apple a Day Close 30 used auto loans in a single month. XP 35 3 x 3 Remember that credit scores under 650 require secondary approval. XP 52 2 x 6 $5/month fee pays for itself after 2 ATM withdrawals This account is perfect for members who frequently use ATMs The Gold Account reimburses all foreign ATM fees Cross-sell ten Gold Checking Accounts in a single month. Gold Star Performer Congratulations! You just completed the Century Club Challenge and earned 150 experience points! OK CHALLENGE COMPLETED 7GAMEFI, INC. Serious fun. The 鍖nancial services industry is not to be taken lightly. Your work is serious business, impacting a decidedly intimate component of your clients lives. Attracting and retaining top talent is equally serious. The truth is if you want to take client engagement seriously, you must take employee engagement seriously. Whats fun gets done. While gameFI is not a game, it has been careful to leverage the things that make games fun, engaging, and addictive to drive performance. The powerful Scenarios feature makes learning and growing fun, while helping management quickly and easily identify training gaps and coaching opportunities. The Duel and Gauntlet features allow players to boost each others performance with friendly competition. And throughout the gameFI experience, players are celebrated for accomplishments big and small. Fun is not the goal, it is simply a by-product of establishing a culture of focus, recognition, teamwork, and performance.
  • 8. 8GAMEFI, INC. Results increased in focus areas. When two branches competed against each other on the platform, the results were amazing! - Engagement Director, $2B Credit Union
  • 9. 9GAMEFI, INC. Equipping managers with actionable data. Real-time feedback is a powerful way to drive engagement. This goes for management as well. Magic happens when data and insights are timely, actionable, and easy to understand for managers. Once we know something, we 鍖nd it hard to imagine what it was like not to know it. - Chip and Dan Heath, Switch With gameFIs robust Admin Portal, managers have a wealth of information and functionality at their 鍖ngertips. Recognize top performers with Rewards. Capture qualitative information about employee performance with Manager Notes. View, customize, and interact with dynamic Leaderboards. Compare individual employee performance to peers and of鍖ce averages to identify productivity trends, coaching opportunities, and excuses to celebrate progress. Set Goals by employee or of鍖ce. Customize Scenarios or Challenges. Enjoy the power of an aggregated performance management platform that puts you in control of results.