GTV Training May 2016
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The document outlines five rules for world-changing communication: 1) Treat your audience as king by understanding their needs and showing you care, 2) Know your message and spread it to inspire people, 3) Remember how you say it is important and help people with respect, 4) Listen to gain insights and have positive results, and 5) Commit to cultivating Goodwill's values to say the right thing. Following these rules can help the reader become a caring king and change their corner of the world for Goodwill.
GTV Training May 2016
- 1. Five Rules to world changing communication! How can I make a difference?
- 2. Be Accountable to Communicate Clearly • Accountability– responsible for your words and actions!
- 3. As you go throughout your day –You encounter many people –The ones you work with –And customers and donors
- 4. Smiling goes a long way Your words can ignite imagine Create togetherness And launch Ideas!
- 5. The more you interact the better you communicate RESPECT…
- 6. The more you interact the more you increase Goodwill’s value with our customers and donors.
- 7. As you smile and interact you are helping grow
- 9. CARES + will help • To world changing communication RULES5
- 11. Think about their needs and how you can help them fill the need.
- 12. Show you CARE by WHAT CAN DO FOR WHY SHOULD ADOPT THE THEY NEED TO TO TAKE WHAT CAN DO FOR WHY SHOULD ADOPT THE THEY NEED TO TO TAKE
- 13. And you will find favor with the King!
- 15. Know your message We believe in the Power of Work!
- 16. People will be inspired by your words Think before you speak &
- 17. Rule # • Respect HELP WHAT YOU THEM ARE 3
- 18. Remember It is How you Say it Half of your customers likes words, the other half likes to be shown.
- 19. Smile and talk and you will have..
- 20. Rule # • Excellence PRACTICE NOT HEARING 4
- 21. Listen, listen, listen. You never know what will come out of a conversation.
- 22. Your words can have amazing results!
- 23. Positive words help people grow!
- 25. Commitment Accountability Respect Practice Goodwill’s Values to help you Say the Right Thing at the Right Time Excellence Stewardship
- 26. And you will become a KING who CARES about People and keeping them safe! Commitment Accountability Excellence Respect StewardshipPlus Safety
- 27. So WHY go to all this trouble?
- 28. Why CHANGE?
- 29. Because only you can change your little corner of the world and ultimately our Goodwill!