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Matthew Umbro | @Matt_Umbro
Senior Account Manager, Community & Founder of
PPCChat | Hanapin Marketing
ASSESSING THE IMPACT OF THE
COUNTDOWN CUSTOMIZER ON USER
BEHAVIOUR
AGENDA
@Matt_Umbro
 THE CROWDED SEARCH
REAL ESTATE
 AN OVERVIEW OF THE
COUNTDOWN CUSTOMIZER
 COUNTDOWN CUSTOMIZER
CASE STUDY
 NEXT STEPS
SEARCH REAL ESTATE
@Matt_Umbro
 EXTENDED HEADLINE
 CALLOUT EXTENSION
 SITELINKS
EXTENSION
 SELLER RATINGS
EXTENSION
 LOCATION
EXTENSION
 GOOGLE+ FOLLOWS
COUNTDOWN AD
@Matt_Umbro
COUNTDOWN AD
@Matt_Umbro
SHOPPING PROMOTION
@Matt_Umbro
SETTING A COUNTDOWN
@Matt_Umbro
WHAT IS THE COUNTDOWN CUSTOMIZER?
COUNTDOWN CUSTOMIZER
@Matt_Umbro
 ENCOURAGES URGENCY
 TELLS SEARCHER TO ACT NOW
 BETTER PROMOTES YOUR OFFER
 ELICITS EYEBALLS
CASE STUDY
@Matt_Umbro
CASE STUDY
@Matt_Umbro
 ADS RAN FROM 11/1/14  3/24/15
 PEAK SEASON BEGINS IN MID
JANUARY
 COUNTDOWN WAS IN DESCRIPTION
LINE 1 OF 98.43% OF IMPRESSIONS
CASE STUDY
@Matt_Umbro
CASE STUDY
@Matt_Umbro
55,834
468,299
CLICKS
Countdown Non-Countdown
10.5% CLICKS
FROM
COUNTDOWN ADS
CASE STUDY
@Matt_Umbro
4.05%
2.44%
0.00%
0.50%
1.00%
1.50%
2.00%
2.50%
3.00%
3.50%
4.00%
4.50%
Countdown Non-Countdown
CTR
CTR
NEARLY 2%
POINTS BETTER
CASE STUDY
@Matt_Umbro
$4.67
$8.4310.59%
6.04%
0.00%
2.00%
4.00%
6.00%
8.00%
10.00%
12.00%
$0.00
$1.00
$2.00
$3.00
$4.00
$5.00
$6.00
$7.00
$8.00
$9.00
Countdown Non-Countdown
COST PER CONVERSION & CONVERSION
RATE
Cost per Con Con Rate
CASE STUDY
@Matt_Umbro
 COUNTDOWN ADS HAD HIGHER CTR
THAN STATIC ADS
 COUNTDOWN ADS ACCOUNTED FOR
17% OF CONVERSIONS WITH 10.5%
OF THE CLICKS
 CON RATE OF COUNTDOWN ADS WAS
NEARLY DOUBLE THAT OF STATIC
ADS
CASE STUDY
@Matt_Umbro
HOW DID PERFORMANCE DIFFER
BY TIME LEFT?
CASE STUDY - PROMOTIONS
@Matt_Umbro
248
437
480
361
9.79%
11.60%
10.60%
8.57%
0.00%
2.00%
4.00%
6.00%
8.00%
10.00%
12.00%
14.00%
0
100
200
300
400
500
600
3 Days 2 Days 1 Day Same Day
CONVERSIONS & CONVERSION RATE BY
COUNTDOWN PROMOTIONS
Conversions Con. Rate
CASE STUDY - EVENT
@Matt_Umbro
66
72 76 93
69
82
57
12.42%
11.45% 11.64%
10.92% 8.67%
10.07%
14.50%
0.00%
2.00%
4.00%
6.00%
8.00%
10.00%
12.00%
14.00%
16.00%
0
10
20
30
40
50
60
70
80
90
100
21 - 30
Days
11 - 20
Days
4 - 10
Days
3 Days 2 Days 1 Day Same Day
CONVERSIONS & CONVERSION RATE BY
COUNTDOWN EVENT
Conversions Con. Rate
CASE STUDY
@Matt_Umbro
 PROMOTION CONVERSIONS WERE AT
THEIR HIGHEST WITH 1  2 DAYS
LEFT
 EVENT CON RATE DECREASED WITH
1  3 DAYS LEFT, BUT PICKED UP ON
END DAY
 FOR BOTH COUNTDOWN TYPES,
ALMOST EVERY DAY SAW DOUBLE
DIGIT CON RATES
NEXT STEPS
@Matt_Umbro
WHAT DOES THIS CASE STUDY
MEAN FOR YOU?
NEXT STEPS  BRANCH OUT
@Matt_Umbro
NEXT STEPS  TEST!
@Matt_Umbro
 TIME UNTIL AN EVENT  COULD BE A
WEBINAR!
 ONLY AVAILABLE FOR X TIME
 HIGHLIGHT AN ONGOING OFFER
 PROMOTE AWARENESS FOR NEW
SERVICES OR PRODUCTS
THANK YOU
MATT.UMBRO@HANAPINMARKETING.COM
@Matt_Umbro
@Matt_Umbro

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