High Score (Net Promoter Score or NPS), Best' Review, November 2019
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The Net Promoter Score gives insurers perspective to engage customers and grow their business. Agile IT delivers based upon these customer engagements.
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The advent of smart home technologies will help insurers digitally transform related products and lines.
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The document discusses the impact of GDPR on data integration within insurance companies, emphasizing the importance of understanding and managing data for improved cybersecurity and business continuity. It highlights the need for IT resilience orchestration (ITRO) to converge cybersecurity and business continuity planning, aiming to enhance data protection and system availability. Additionally, the document points to the growth potential of the ITRO market, driven by the necessity to address data-related challenges in disaster recovery.A New Reality, Best's Review, September 2017
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The document discusses the importance of investing in document processing technologies for insurers, emphasizing the need for improved efficiency, accuracy, and transparency in the policy lifecycle. It suggests that leveraging advancements in scanning and automation can reduce manual intervention and processing errors. Additionally, it highlights the strategic evaluation of current business processes and the potential cost-effectiveness of using offshore resources for document management tasks.250614-PV Inspection Observations-CQS.pdf
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