Hospitality of hotel
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The document discusses the hospitality industry and hotel industry. It covers the history and development of hotels from inns in Europe to modern hotels today. Hotels can be classified in various ways such as by location, size, target market, level of service, ownership, length of stay, and star ratings. The key factors considered for hotel classification and gradation in India include location, size, facilities and services provided. Hotels provide accommodation, meals, and other services to guests for short-term stays.
Hospitality of hotel
- 1. HOSPITALITY INDUSTRY August 24, 2014August 24, 2014 11Mahesha R, Asst. Professor, IITTMMahesha R, Asst. Professor, IITTM
- 2. SHELTERFOOD CLOTH August 24, 2014August 24, 2014 22Mahesha R, Asst. Professor, IITTMMahesha R, Asst. Professor, IITTM
- 3. Traveler generating region (Push factors) Tourist destination region (Pull Factors) Development in Tourism Development in Hospitality / Hotel Industry August 24, 2014August 24, 2014 33Mahesha R, Asst. Professor, IITTMMahesha R, Asst. Professor, IITTM
- 4. Usual Environment Destination Tourist August 24, 2014August 24, 2014 44Mahesha R, Asst. Professor, IITTMMahesha R, Asst. Professor, IITTM
- 5. The United Nations Conference On International Travel and Tourism Rome 1963 Means of Accommodation. Government Projects relating to Accommodation. Availability of Hotel sites Long term loans Liberal Import License Liberal Repayment terms Taxation relief Cash grants for construction and renovation of building August 24, 2014August 24, 2014 55Mahesha R, Asst. Professor, IITTMMahesha R, Asst. Professor, IITTM
- 6. Hotel Hotel provides accommodation, meals and refreshment for irregular periods of time for those who may reserve their accommodation either in advance or on the premises A commercially run establishment providing lodging and meals for guests. A place which supplies board and lodging. August 24, 2014August 24, 2014 66Mahesha R, Asst. Professor, IITTMMahesha R, Asst. Professor, IITTM
- 7. History and Developments Global Scenario 1. Inns (Europe) First Accommodation Unit Catered Food, Drink and Entertainment 15th Century Inns had developed in France and England English common law declared Inns to be a public house and imposed public responsibilities on the Inns keeper for the well being of Traveler. 2. Tavern (United States) In 1634 Started by Samuel Cole 1780 Tavern were popular meeting places August 24, 2014August 24, 2014 77Mahesha R, Asst. Professor, IITTMMahesha R, Asst. Professor, IITTM
- 8. Indian Perspective 1.Ancient Period Viharas, Dharamshalas 2.Medieval Period Musafirkhanas, Sarais 3.The western Impact Industrial revolution 1840 British Hotel in Mumbai by pestonjee August 24, 2014August 24, 2014 88Mahesha R, Asst. Professor, IITTMMahesha R, Asst. Professor, IITTM
- 9. Growth of Hotel industry Evolution of Railway System 1860 Thomas cook arranged Railway trips 1868 Thomas cook arranged regular tours August 24, 2014August 24, 2014 99Mahesha R, Asst. Professor, IITTMMahesha R, Asst. Professor, IITTM
- 10. FORMS/TYPES OF HOTEL AND CATERING ESTABLISHMENTS I Based on Location Downtown Hotels Sub-urban Hotels Resorts Airport Hotels Motel Floatel II Based on size Small Less than 25 rooms Medium 25-99 Large 100-299 Mega More than 299 rooms August 24, 2014August 24, 2014 1010Mahesha R, Asst. Professor, IITTMMahesha R, Asst. Professor, IITTM
- 11. III Based on Target Market Business Hotels Airport Hotels Suite Hotels Residential Hotels Casino Hotel Conventional Hotels IV Based on Level of Service World class Hotels Mid range Hotels Economy / Limited Service Hotels August 24, 2014August 24, 2014 1111Mahesha R, Asst. Professor, IITTMMahesha R, Asst. Professor, IITTM
- 12. V Based on Ownership and Affiliation Independent Hotels Chain Hotels Management contract Franchising Referral groups Marketing contracts Professional Management Time Share and Condominiums August 24, 2014August 24, 2014 1212Mahesha R, Asst. Professor, IITTMMahesha R, Asst. Professor, IITTM
- 13. VI Based on Star rating Single Star 1* Two Star 2* Three Star 3* Four Star 4* Five Star 5* Seven Star 7* VII Based on Length of Stay Transit Hotel - One Night Semi Residential Short stay, 1 week to 1 month Residential Hotel Long Stay August 24, 2014August 24, 2014 1313Mahesha R, Asst. Professor, IITTMMahesha R, Asst. Professor, IITTM
- 14. VIII Other Types/ classification Retirement Hotels Green Hotels Boutique Hotels Holiday Villages Youth Hostels Heritage Hotels Boarding Houses / Home stay August 24, 2014August 24, 2014 1414Mahesha R, Asst. Professor, IITTMMahesha R, Asst. Professor, IITTM
- 15. Classification and Gradation (HRACC, Ministry of Tourism) 1. Location 2. Size of the Hotel 3. Types of Plan 4. Facilities and Services Rooms, Restaurants, Bar, Shopping complex, Health club, Beauty Parlor, Swimming pool, Travel Agency (Desk), Tour packages, Coffee shop, Banquet Hall, House Doctor, Sports facilities, Gym, Car parking, Laundry, Recreational facilities, Telephones, Room services, Foreign Exchange counter, Postal facilities. August 24, 2014August 24, 2014 1515Mahesha R, Asst. Professor, IITTMMahesha R, Asst. Professor, IITTM