Apple trains their employees extensively through 24/7 online training accessible from any mobile device. The training includes hands-on labs, lectures, and web-based modules. Employees are also required to obtain certifications to demonstrate proficiency with Apple's products. The training is tailored to different roles and learning styles. Apple also emphasizes setting achievable financial goals, finding competitors' weaknesses, teamwork among salespeople, and selling for purposes beyond just money such as helping others.
2. Apple has 24/7 training centers
You must be disciplined
You must have a plan
You must set goals
You must work with the right people
You must be doing this for more than the money
3. 24/7 Online training, training, training, for their representatives that
they can access from any iphone, ipod, ipad.
Apple training curriculum includes hand-on lab experiences, lectures,
and web-based training.
Apple offers certification to all of its employees to make sure that
they know the product and know it well.
They adapt training to meet each group of employees. Because the
training for the manager is not the same training a sales rep will need.
They addresses a broad range of technical proficiencies regardless of
your position, whether youre an IT or creative professional, an
educator or student, or a service technician or business analyst.
6. Apple had a plan that basically was to train their staff so that
they were experts in the field.
Required Certification from sales to management
Ease of access to training anytime and anywhere using any
mobile device.
Provide webinars, webcast, active practice sessions, technical
support, tutorials, interactive programs, classroom training,
group and team training.
Adapt the training for the students learning style;
Visual, Auditory and Tactile
7. Apple set financial goals that paid off big.
Apple's first-quarter revenue of $74.6 billion and earnings per
share of $3.06 easily surpassed analyst estimates of $67.7
billion and $2.60 for the three-month period ended Dec. 31. Its
profit was a record $18 billion. Iphone and iPad sales have
increased.
So in sales, your goals have to be realistic, achievable, and
forecasted.
You have to find your #1 competitor and find ways to show
your product is better.
8. Your sales training staff and co-workers should be your friends and
not your enemies.
Everyone should work toward the same goal of building the
company brand and working with each other to make the sale.
As a disciplined group you must strategize on ways to double or
triple team to make a great presentation and make your sales goals.
Even if you are in a isolated territory, you should feel like a part of
the team and a win should be a win for all.
Share ways to close sales, so that the company wins and not just you.
Teamwork should be rewarded as well as individual sales success!
9. Family
The less fortunate
A charity
Making a difference
Personal Ethics
You can have
everything you want
In life, if you help
enough other people
get what they want!
Zig Ziglar
10. Who add value and knowledge to the mix.
Who represent the company well.
Who can answer questions with knowledge and handle
objections tactfully.
Who feel good about themselves because they know the
company has their best interest at heart.
Who excel and take the company to
rocket profits!!!
11. 際際滷 presentation created by Josephine Jackson
Good to Great Clip is from Jim Collins Website
Clips from Google images and You Tube video used
Zig Ziegler clip from Google Images
Information about Apple, Inc. from Business Weekly