The document discusses the employee selection process and interviewing. It covers why interviews are used, the typical four stage interview process, six common interview types, and two types of interview errors. It also outlines an eight step process for evaluating candidates, which includes preliminary application reviews, testing, reference checks, interviews, job previews, and making a hiring decision.
41. Wrap-up Why are interviews used for employee selection? - Allows firm to sell the job - PR tool - Personal impression The interview process (4 stages) - Preparation - Creation of rapport - Info exchange - Termination