This document summarizes key concepts in marketing including the marketing concept, exchange, branding, and added value. It explains that for an exchange to occur, both parties must have something of value for each other and be able to communicate and complete the transaction. Branding is defined as creating meaning and value for a product through reputation over time. Added value refers to marketing activities that make a product more appealing. The document also briefly describes how full-service agencies provide major functions like creative services, media planning, and account management, while specialized agencies focus on certain areas.
3. 4 Key concepts in marketing
Marketing concept
Exchange
Branding
Added value
Marketing should focus first on identifying the needs and wants of
the customer
To compete effectively, marketers must focus on the customers
problems and try to develop products to solve them.
4. The act of trading a desired product or
service to receive something of value in
return
Money is exchanged for goods or services
Exchange
5. How Exchanges Work
Marketing theorists consider exchange to be the central concept without which
there would be no such thing as marketing. For an exchange to happen, both
parties have to have something of value for each other. For instance, a man
visiting a coffee shop might have enough money to buy a cup of coffee while
the cafe has the coffee. Both parties must be able to communicate with each
other, and both must want to exchange something and be able to do so.
If the customer in the coffee shop can't make himself understood, or if he
decides he doesn't want a cup of coffee, or if he turns out not to have quite
enough money, then there will be no exchange. If all of the needed conditions
are met, there will be an exchange of money for coffee.
6. The process of creating a distinctive and
special meaning for a product
Brand equity is reputation, meaning, and
value that the brand name or symbol has
acquired over time
Branding
7. A marketing or advertising activity makes a
product more valuable, useful, or appealing.
Added Value
10. How Agencies Work?
Full-Service Agencies
functions
Include the major staff functions
1: Account management
2: Creative services
3: Media planning and buying
4: Account planning
5: Also have accounting, traffic, production, and HR departments