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Hurricane Preparedness
Brandon Edwards - AVP Business Continuity & Security
Educational Agenda
 Business Continuity & Brand Promise
 The Importance of Branding
 Hurricane Phoenix
 Hurricane Overview
 2011 Season Review
 2012 Season Forecast
 Tampa Bay Hurricane History
 Storm Surge Models
 Hurricane Katrina: Lessons Learned
 How is GTE Prepared?
 Plan Elements
 Closure & Evacuation
 Infrastructure
 Disaster Recovery Services
 City of Tampa
 Initiatives in Progress
Business Continuity & Brand Promise
Safety and
Soundness
Enterprise Risk
Hurricane Overview
Hurricane season runs June 1 to November 30
September is the most active month
Between 1950  2000
Average Season:
 9.6 Named Storms
 5.9 Hurricanes
 2.3 Major Hurricanes
2012 Season Forecast
Storm Surge Models
Marriott Waterside - Downtown Tampa
Host location for the
2012 Republican
National Convention
Tampa General Hospital - Davis Island
Hillsborough River - Downtown Tampa
Katrina: Lessons Learned
Cash is King
Critical staff may not be
available
Difficult to locate
missing personnel
Extended
communications
outages
Lack of transportation
Lack of access to
restricted areas
Lack of power/fuel for
generators
Extended
infrastructure outages
Lack of identification
for members
Contaminated currency
Extended mail service
interruptions
How is GTE Prepared?
Plan Elements
EMT will be updated on all tropical systems that may have
potential impact to GTEs footprint
Sufficient time will be given to allow employees to return
home to gather loved ones and supplies before evacuating
Status updates will be provided via email, employee
hotline, internal/external websites and local media
Marketing will manage all member-facing and external
communications
Food, water and bedding for critical staff, loved ones and
pets are included as part of plan
# Location Phyiscal Address Zone County
201 Crystal River 5700 N Suncoast Blvd, Crystal River A Citrus
229 Hudson 6901 SR 52, Hudson A Pasco
225 Seminole 7691 Starkey Rd, Seminole B Pinellas
217 Downtown Tampa 702 N Franklin Street, Tampa C Hillsborough
221 South Clearwater 6003 126th Ave N, Clearwater C Pinellas
212 South Tampa 711 S Dale Mabry Hwy, Tampa D Hillsborough
233 Town N' Country 7563 W Waters Ave, Tampa D Hillsborough
203 Sarasota 3510 Fruitville Rd, Sarasota E Sarasota
200 Headquarters 711 E Henderson Ave, Tampa n/a Hillsborough
230 Brandon 101 E Bloomingdale Ave, Brandon n/a Hillsborough
226 Carrollwood 4802 Gunn Hwy, Tampa n/a Hillsborough
250 New Tampa 20761 Center Oak Dr, Tampa n/a Hillsborough
214 North Tampa 9389 N Florida Ave, Tampa n/a Hillsborough
219 Plant City 2201 James L. Redman Pkwy, Plant City n/a Hillsborough
240 Sefner 1209 W Dr MLK Jr Blvd, Sefner n/a Hillsborough
232 Temple Terrace 9380 N 56th St, Tampa n/a Hillsborough
231 Land O' Lakes 21827 SR 54, Lutz n/a Pasco
249 Trinity 10848 SR 54, New Port Richey n/a Pasco
202 North Clearwater 1756 N Belcher Rd, Clearwater n/a Pinellas
205 Palm Harbor 29492 US 19 N, Clearwater n/a Pinellas
206 St. Petersburg 4584 38th Ave N, St Petersburg n/a Pinellas
261 Midtown St. Petersburg 2190 18th Ave S, St Peterburg n/a Pinellas
204 Lakeland 1275 Oakbridge Pkwy, Lakeland n/a Polk
237 Ocala 3033 SW College Rd, Ocala n/a Marion
Closure & Evacuation
Infrastructure
Generators at Headquarters
and 13 Financial Centers
Network failover site
relocated to Jacksonville
Secondary failover installed
for VOIP phone system
Disaster Recovery Services
Power
Space
Technology
Connectivity
Annual
Hurricane
Refresher
Training
Emergency
Contact
Wallet
Cards
Internal/
External
Websites
(GTE Ready)
Mobile
Financial
Center
&
Emergency
Supplies for
CFCs and HQ
Disaster
Restoration
Service
Provider
Call Center
Back-up
Crisis
Communications
Enhancements
Initiatives in Progress
Questions?

More Related Content

Hurricane board presentation draft 2014

  • 1. Hurricane Preparedness Brandon Edwards - AVP Business Continuity & Security
  • 2. Educational Agenda Business Continuity & Brand Promise The Importance of Branding Hurricane Phoenix Hurricane Overview 2011 Season Review 2012 Season Forecast Tampa Bay Hurricane History Storm Surge Models Hurricane Katrina: Lessons Learned How is GTE Prepared? Plan Elements Closure & Evacuation Infrastructure Disaster Recovery Services City of Tampa Initiatives in Progress
  • 3. Business Continuity & Brand Promise Safety and Soundness Enterprise Risk
  • 4. Hurricane Overview Hurricane season runs June 1 to November 30 September is the most active month Between 1950 2000 Average Season: 9.6 Named Storms 5.9 Hurricanes 2.3 Major Hurricanes
  • 7. Marriott Waterside - Downtown Tampa Host location for the 2012 Republican National Convention
  • 8. Tampa General Hospital - Davis Island
  • 9. Hillsborough River - Downtown Tampa
  • 10. Katrina: Lessons Learned Cash is King Critical staff may not be available Difficult to locate missing personnel Extended communications outages Lack of transportation Lack of access to restricted areas Lack of power/fuel for generators Extended infrastructure outages Lack of identification for members Contaminated currency Extended mail service interruptions
  • 11. How is GTE Prepared?
  • 12. Plan Elements EMT will be updated on all tropical systems that may have potential impact to GTEs footprint Sufficient time will be given to allow employees to return home to gather loved ones and supplies before evacuating Status updates will be provided via email, employee hotline, internal/external websites and local media Marketing will manage all member-facing and external communications Food, water and bedding for critical staff, loved ones and pets are included as part of plan
  • 13. # Location Phyiscal Address Zone County 201 Crystal River 5700 N Suncoast Blvd, Crystal River A Citrus 229 Hudson 6901 SR 52, Hudson A Pasco 225 Seminole 7691 Starkey Rd, Seminole B Pinellas 217 Downtown Tampa 702 N Franklin Street, Tampa C Hillsborough 221 South Clearwater 6003 126th Ave N, Clearwater C Pinellas 212 South Tampa 711 S Dale Mabry Hwy, Tampa D Hillsborough 233 Town N' Country 7563 W Waters Ave, Tampa D Hillsborough 203 Sarasota 3510 Fruitville Rd, Sarasota E Sarasota 200 Headquarters 711 E Henderson Ave, Tampa n/a Hillsborough 230 Brandon 101 E Bloomingdale Ave, Brandon n/a Hillsborough 226 Carrollwood 4802 Gunn Hwy, Tampa n/a Hillsborough 250 New Tampa 20761 Center Oak Dr, Tampa n/a Hillsborough 214 North Tampa 9389 N Florida Ave, Tampa n/a Hillsborough 219 Plant City 2201 James L. Redman Pkwy, Plant City n/a Hillsborough 240 Sefner 1209 W Dr MLK Jr Blvd, Sefner n/a Hillsborough 232 Temple Terrace 9380 N 56th St, Tampa n/a Hillsborough 231 Land O' Lakes 21827 SR 54, Lutz n/a Pasco 249 Trinity 10848 SR 54, New Port Richey n/a Pasco 202 North Clearwater 1756 N Belcher Rd, Clearwater n/a Pinellas 205 Palm Harbor 29492 US 19 N, Clearwater n/a Pinellas 206 St. Petersburg 4584 38th Ave N, St Petersburg n/a Pinellas 261 Midtown St. Petersburg 2190 18th Ave S, St Peterburg n/a Pinellas 204 Lakeland 1275 Oakbridge Pkwy, Lakeland n/a Polk 237 Ocala 3033 SW College Rd, Ocala n/a Marion Closure & Evacuation
  • 14. Infrastructure Generators at Headquarters and 13 Financial Centers Network failover site relocated to Jacksonville Secondary failover installed for VOIP phone system
  • 16. Annual Hurricane Refresher Training Emergency Contact Wallet Cards Internal/ External Websites (GTE Ready) Mobile Financial Center & Emergency Supplies for CFCs and HQ Disaster Restoration Service Provider Call Center Back-up Crisis Communications Enhancements Initiatives in Progress