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By M.E. Guffey
Business Communication
Chap 10
Informal reports, Guidelines for writing informal reports
 Collect and report and organize information
 Records routine activities
 Do not analyze information
 They present information
 They offer analysis in addition to data
 Evaluates options and offer recommendations
 solicited
 Attempts to solve problems
 Unsolicited
 Observes a problem, analyzes alternatives, and
describes a potential solution
 Monitors the headway of unusual or
nonroutine activities.
 A. Is the project on schedule?
 B. Are corrective measures needed?
 C. What Activities are next?
 A record of proceedings of a meeting
 For clubs or committees
 Condense the primary ideas, conclusions, and
recommendations of a longer report or
publication.
 Prepared to document an idea or action
 Provides a written record of
conversations, directives, and decisions
 1. Letter format
 2. memo format
 3. Report format
 4. Prepared forms
Informal reports, Guidelines for writing informal reports
 ask yourself, Am I writing this report to
INFORM, to ANALYZE, to SOLVE A
PROBLEM, or to PERSUADE?
 Include a statement of purpose
 Analyze who will read the report.
 Company records
 Observations
 Surveys, Questionnaires, and Inventories
 Interviews
 Electronic and other Research
 Reports may be organized INDUCTIVELY or
DEDUCTIVELY
 That means placement of the main ideas is
delayed.
 It mirrors our method of thinking:
problem, facts, analysis, and recommendation.
 It is useful when persuasion is necessary
 Commonly used in business reports
 It is more direct.
 Recommendations and conclusions are
presented first so that the readers have a frame
of reference for the following discussion and
analysis
 Serves as outline of the text
 Highlights major ideas and categories
 Act as guides for locating facts
 Provides resting points for the mind and
eyes, breaking up large chunks of text into
manageable and inviting segments.
 You may use either functional or talking heads.
 Uses Introduction, Discussion of Findings , and
Summary
 Helps the writer outline a report
 Such as Students Perplexed by Shortage of
Parking or Short-term Parking
 provide more information to the reader
 You can make headings both functional and
descriptive.
 Use appropriate heading levels.
 Strive for parallel construction.
 For short reports use first- and second- level
headings
 Capitalize and underline carefully
 Keep headings short but clear.
 Dont enclose headings in quotation marks.
 Dont use headings as antecedents for
pronouns.
 Reports are convincing only when the facts are
believable and the writer is credible.
 Present both sides of an issue
 Separate fact from opinion
 Be sensitive and moderate in your choice of
language.
 Cite sources.
 Analyze your audience
 Choose an appropriate type size
 Use a consistent type font.
 Generally, dont justify right margins.
 Separate paragraphs and sentences
appropriately
 Design readable headlines
 Strive for an attractive page layout.
 Use graphics and clip art with restraint.
 Avoid amateurish results.
 Develop expertise.
 Prepared by:
 Professor Rodelito L. Sazon
 University of Mindanao
 Matina Gravahan, Davao City , Philippines

More Related Content

Informal reports, Guidelines for writing informal reports

  • 1. By M.E. Guffey Business Communication Chap 10
  • 3. Collect and report and organize information Records routine activities Do not analyze information
  • 4. They present information They offer analysis in addition to data Evaluates options and offer recommendations solicited
  • 5. Attempts to solve problems Unsolicited Observes a problem, analyzes alternatives, and describes a potential solution
  • 6. Monitors the headway of unusual or nonroutine activities. A. Is the project on schedule? B. Are corrective measures needed? C. What Activities are next?
  • 7. A record of proceedings of a meeting For clubs or committees
  • 8. Condense the primary ideas, conclusions, and recommendations of a longer report or publication.
  • 9. Prepared to document an idea or action Provides a written record of conversations, directives, and decisions
  • 10. 1. Letter format 2. memo format 3. Report format 4. Prepared forms
  • 12. ask yourself, Am I writing this report to INFORM, to ANALYZE, to SOLVE A PROBLEM, or to PERSUADE? Include a statement of purpose Analyze who will read the report.
  • 13. Company records Observations Surveys, Questionnaires, and Inventories Interviews Electronic and other Research
  • 14. Reports may be organized INDUCTIVELY or DEDUCTIVELY
  • 15. That means placement of the main ideas is delayed. It mirrors our method of thinking: problem, facts, analysis, and recommendation. It is useful when persuasion is necessary Commonly used in business reports
  • 16. It is more direct. Recommendations and conclusions are presented first so that the readers have a frame of reference for the following discussion and analysis
  • 17. Serves as outline of the text Highlights major ideas and categories Act as guides for locating facts Provides resting points for the mind and eyes, breaking up large chunks of text into manageable and inviting segments. You may use either functional or talking heads.
  • 18. Uses Introduction, Discussion of Findings , and Summary Helps the writer outline a report
  • 19. Such as Students Perplexed by Shortage of Parking or Short-term Parking provide more information to the reader You can make headings both functional and descriptive.
  • 20. Use appropriate heading levels. Strive for parallel construction. For short reports use first- and second- level headings Capitalize and underline carefully Keep headings short but clear. Dont enclose headings in quotation marks. Dont use headings as antecedents for pronouns.
  • 21. Reports are convincing only when the facts are believable and the writer is credible.
  • 22. Present both sides of an issue Separate fact from opinion Be sensitive and moderate in your choice of language. Cite sources.
  • 23. Analyze your audience Choose an appropriate type size Use a consistent type font. Generally, dont justify right margins. Separate paragraphs and sentences appropriately
  • 24. Design readable headlines Strive for an attractive page layout. Use graphics and clip art with restraint. Avoid amateurish results. Develop expertise.
  • 25. Prepared by: Professor Rodelito L. Sazon University of Mindanao Matina Gravahan, Davao City , Philippines