Integrating user experience and instructional design
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The document discusses integrating user experience (UX) and instructional design in open education. It provides an overview of the Open Learning Initiative (OLI) process, including collecting student interaction data to improve courses. UX incorporates usability testing into design, development and evaluation. Motivations for UX in course design include making learning tasks less taxing. The document describes bringing UX into OLI's course development process through user studies and ongoing evaluation. It provides an example of improving a crossword puzzle activity and discusses broader UX considerations like accessibility, authoring tools, and refining the integrated process.
Integrating user experience and instructional design
- 1. Integrating User Experience and Instructional Design Open Education 2011 Bill Jerome Renee Fisher
- 2. Our Discussion Exploring how we in the OER community can improve the relationship between user experience and instructional design.
- 3. Agenda Introduction to OLI Who we are Overview of the OLI course design process Overview User Experience Examples of a collaboration in action Lessons Learned and Future Plans Questions
- 4. Open Learning Initiative (OLI) OLI is a research and development project based at Carnegie Mellon University. Our goal is to creatively and scientifically apply the best of what is understood about how students learn and what they need to learn to create learning environments and tools that improve teaching and learning within higher education.
- 5. Open Learning Initiative (OLI) Our environments collect data on all student interactions within the system. This data is then analyzed and used to feed four powerful feedback loops.
- 6. Designing for Alignment Learning Objectives OLI Assessments Learning Environment Instructional Activities
- 9. User Experience (UX) ISO definition : a person's perceptions and responses that result from the use or anticipated use of a product, system or service. Source: http://en.wikipedia.org/wiki/User_experience#Definitions
- 10. User Experience (UX) ISO definition : a person's perceptions and responses that result from the use or anticipated use of a product, system or service. Source: http://en.wikipedia.org/wiki/User_experience#Definitions We incorporate usability study into the design, development, and evaluation of user experience
- 11. Motivation for UX in Course Design It is an honest question: how smart are your users? The answer may surprise you: it doesnt matter. They can be geniuses or morons, but if you dont engage their intelligence, you cant depend on their brain power. From: Are your users S.T.U.P.I.D? How good design can make users effective Stephen Turbek on 2011/04/20 http://www.boxesandarrows.com/view/are-your-users-s-t-u
- 12. Motivation for UX in Course Design
- 13. Motivation for UX in Course Design In short, learning and instruction are complex tasks that tax the users in ways very unlike a round of Fruit Ninja
- 14. Motivation for UX in Course Design In short, learning and instruction are complex tasks that tax the users in ways very unlike a round of Fruit Ninja That said, even game developers pay a lot of attention to UX - so too should we
- 15. Motivation for UX in Course Design Consistency is one of the most powerful usability principles: when things always behave the same, users dont have to worry about what will happen. Instead, they know what will happen based on earlier experience. Jakob Nielsen
- 16. UX at OLI Previously, in-depth studies of very specific, thorny issues Essentially HCI as triage Now, integrating heavily into software development right from the start Started work and integrating into course development process. How?
- 17. Bringing UX Into Course Development Pilot Ongoing Project Evaluation and Initiation Evaluation Improvement Pilot Full Course Development Development
- 18. Bringing UX Into Course Development User Studies Pilot Ongoing Project Evaluation and Initiation Evaluation Improvement Pilot Full Course Development Development Needs Assessment Ongoing User Studies New As and Activity needed consultation on emerging Types design and technology issues
- 19. A Course Specific Example Crossword Puzzle Activity
- 20. A Course Specific Example Crossword Puzzle Activity UX Problems Communicating length requirements without requiring box-by-box input Conflict resolution Not unresolvable, but get in the way for someone interested more in answers and correctness than puzzles
- 21. Broader UX User Testing Across courses at once to bundle testing of smaller interfaces (crossword example) Testing of elements common across multiple courses (navigation, quiz delivery)
- 22. Broader UX Accessibility Section 508 and WCAG Going beyond requirements CAST (www.cast.org) Bringing UDL into the course development process TAACCCT (OPEN)
- 23. Broader UX Authoring How to support best practices in authoring tools Too many tools focus on word processing an authoring tool should support the pedagogical process of generating interactive learning content centered on learning objectives Determining the needs of authors Ensuring such tools support iterative development not just creation
- 24. Looking Forward Refine points in process Streamline communications among groups Evaluate process as a whole As course development projects progress, evaluate ways to adjust the points in the process Iteratively improve
Editor's Notes
- #3: Sheltons presentation we believe this is one piece of how we can change the value proposition from free to better. Using what we already know to improve teaching and learning in the digital context. What about this space (digital) is different? What from the User Experience research and community can and should we use as we create digital resources? In this presentation, Bill and I will share what we at the Open Learning Initiative are doing to answer these questions.
- #8: We bring together learning and cognitive scientists, software engineers, instructional designers, domain experts and human and computer interaction experts to create learning environments that enact instruction.